Customer Service Associate

6 months ago


Sahanewal Ludhiana Punjab, India Opt4Solution Private Limited Full time

**Responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation

Keep records of calls and sales and note useful information

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Sahanewal, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have done Graduation/PG?
- Do you have good communication skills?
- Do you have any experience in Bpo?

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7738481139



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