Customer Service Associate
6 months ago
**Role: Customer Service Associate**
**Location: Sahnewal, Ludhiana, Punjab**
**Job Type:
- Work from Office**
**Qualification: HSC and Above**
**Requirements:
- **
- Fresher’s can also apply
**Job responsibilities:
- **
- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the Company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Take and process orders in an accurate manner
- Enter and update customer information in the database
- Handle grievances to preserve the Company’s reputation
- Keep records of calls and sales and note useful information
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7004019916
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