Csa (Customer Service Associate)

6 months ago


Ludhiana Punjab, India Void2one Solutions Full time

**Void2one Solutions HIRING**

**Customer Service Associate (For Males) in a Pharmaceutical Company**

**Job details**:

- Position**:Customer Service Associate (CSA)**:

- Education: Diploma or Graduation Mandatory
- Job location: Dehlon Road, Tibba Village, Sahnewal Ludhiana, Punjab
- Salary: 14-15K + Overtime
- Overtime paid: Rs. 1000 per day
- Full time, Work from Office, Day Shifts

**Mandatory skills**:

- Fluent English speaking skills
- Good Convincing Skill
- Must have some internet skills and Technical skills
- Proficient in MS Excel and word
- Multi-tasking and Quick learner
- Patience and flexibility
- Eager to learn new things
- Basic knowledge of Computer

**Roles & responsibilities**:

- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information+

**Perks & Benefits**:

- Day Shifts (9 am to 6 pm)
- 6 Working days
- On-time Salary
- PF, Bonus and Incentives
- Performance based Increments
- Overtime Paid
- Healthy Work culture

**Regards,**
**| Varun Kashyap |**
**| Void2one Solutions |**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Diploma (required)

**Language**:

- English (required)

**Location**:

- Ludhiana, Punjab (required)

Work Location: In person

**Speak with the employer**
+91 9877051752



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