Compliance, Insuranace, Maintenance(Cim)

7 days ago

Gurugram Haryana, India Moove Full time

**About Moove**

Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

**About the Role**

Supervision of the team tasked with ensuring vehicle compliance, insurance and maintenance requirements are in place per local market in order to keep Moove vehicles moving safely.

**What you’ll be doing**
- Own claims management.
- Analyse risks associated with policies.
- Implementing Insurance ,maintenance and quality procedures.
- Support with regular inspections of the facilities to detect and resolve problems.
- Ensure all department workers adhere to the safety policies and procedures.
- Ensure adherence to health and safety guidelines as well as legal obligations.
- Inspect final output and compare properties to requirements.
- Maintenance of accurate documentation and perform statistical analysis.
- Solicit feedback from customers to assess whether their requirements are met.
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
- Track the progress of the roll-out of fleet in the market in terms of telematics fitment, swag, and overall vehicle readiness for hand over to client
- Ensure that all systems are fully updated with vehicle information and details including but not limited to internal VMS Telematics systems and Uber systems
- Communicate with team members and managers both verbally and written on the progress of Fleet rollout.
- Utilize Google Docs and Sheets in many areas of your work with ease.
- Be service-oriented with a positive attitude, interest in learning, technically savvy, and flexible.
- Ensure that all permits are appropriately actioned on all vehicles and renewed as required in the respective markets.
- Ensure that all regulatory and traffic infringements are assigned to the respective drivers.
- Follow Up daily on cars that are in repairs.
- Ensure that vehicles are inspected and serviced in accordance with OEM and Moove policies
- Ensure that all traffic fines and other driver-related infringements are assigned to the drivers or appropriately deducted
- Daily, weekly, and monthly management reporting
- Adhoc tasks, assignments, investigations, and solutions as required by Management.

**What you will need for this position**
- Bachelor’s degree in business administration, facility management or similar field is preferred and experience as quality manager
- Good understanding of insurance management, requirements and dynamics
- Degree in Business Management or equivalent.
- Superior verbal and written communication skills.
- Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned.
- Technically savvy: Google Suites and databases
- Strong business writing and speaking skills
- Self-starter, ability to work independently and manage priorities effectively
- Attention to Detail.

**Key Metrics**
- Claims acceptance %
- Total Loss claims % and TAT
- Vehicle in NPA state during accidents
- TAT for vehicle servicing
- Tracking vehicle ageing and service history
- Finding OES parts solutions in case of parts shortage

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