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Implementation & Support Executive
6 days ago
**Job Title**:Implementation and Support Executive
**Key Responsibilities**:
- Support the implementation process for our healthcare IT solutions.
- Collaborate with clients to gather requirements, assess needs, and customize solutions to meet their specific goals and objectives.
- Conduct knowledge transfer sessions for end-users to ensure they are proficient in utilizing our technology solutions effectively.
- Provide ongoing support and troubleshooting assistance to clients, addressing any technical issues or concerns in a timely manner.
- Serve as the primary point of contact for client inquiries, escalations, and feedback, and coordinate with internal teams to resolve issues and deliver solutions.
- Monitor performance and proactively identify areas for improvement or optimization to enhance client satisfaction and maximize value.
**Qualifications**:
- Bachelor's degree in Healthcare Management, Information Technology, Computer Science, or related field.
- Previous experience in implementing and supporting healthcare IT solutions is highly desirable.
- Strong understanding of healthcare industry standards, regulations, and workflows.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving and analytical abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
**Job Types**: Full-time, Permanent
**Salary**: ₹30,000.00 - ₹50,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
**Experience**:
- total work: 2 years (required)
Work Location: In person
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