Team Leader- Customer Support
2 weeks ago
Key Responsibilities:
Building customer personas and personalized engagement strategies vis-à-vis content pla
nIncorporating customer insights, feedback collection & constant Persona buil
dWorking closely with customer insights and analytics to build data driven, continuous improvement cultur
eContent Selection, creation in Liaison with Research team and Team Monitoring for Effective Delivery
.Lead and Manage a Team of Personalized Chat based engagement Process including Content Sourcing from various cross-functions & amp; Communication Designing for HCPs Engagement
.Actively contribute to the development of the brand business plan and Doctors Engagement Activity Drive for various Support process while meeting desired Views & Unique Engagement at Platfor
mMaintain accurate information / records of transactions done by team. Periodic audit of the process & improvement plannin
gActively conducting team meetings for constant coaching and skill development of team member
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Team Leader- Customer Support
2 weeks ago
west bengal, India CLIRNET Full timeKey Responsibilities:Building customer personas and personalized engagement strategies vis-à-vis content planIncorporating customer insights, feedback collection & constant Persona buildWorking closely with customer insights and analytics to build data driven, continuous improvement cultureContent Selection, creation in Liaison with Research team and Team...
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Customer Support Representative Freshers
5 months ago
New Town, Kolkata, West Bengal, India Team Andreal Full time**Key Responsibilities**: - Conduct outbound calls to prospective customers to introduce our products/services and generate interest. - Follow-up on leads and inquiries generated through various marketing channels. - Identify customer needs and offer tailored solutions or product recommendations. - Explain product features, pricing, and benefits to...
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International Customer Support
6 months ago
Kolkata, West Bengal, India Cyitechsearch Interactive Solutions Private Limited Full timeOne of our clients is currently looking for a customer support executive international Process The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers' needs and resolving the issue. They should be open to all types of questions and quick in learning new things. Customer Service Manager -...
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Customer Support Analyst
3 weeks ago
west bengal, India Origent Technologies Full timeJob Description Origent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
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Customer Support Analyst
3 weeks ago
west bengal, India Origent Technologies Full timeJob DescriptionOrigent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
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Customer Support Analyst
3 weeks ago
west bengal, India Origent Technologies Full timeJob DescriptionOrigent Technologies is looking for motivated and reliable candidates who possess the drive to lead customer support for our SaaS product offerings. This includes online client interaction and in-depth troubleshooting to ensure that the client has a satisfying experience. Working at Origent Technologies will entitle you to attractive...
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Customer Support
3 weeks ago
Kolkata, West Bengal, India Hach Full timeSupport Sales Team - Support bid process by researching, preparing and obtaining bid documents - Enter orders into the ERP system - Assist with requests on pricing, shipping, availability questions, terms and stock information - Assist in resolving customer complaints and problems - Qualify leads At Veralto, we value diversity and the existence of...
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Customer Support Technician
6 months ago
Kolkata, West Bengal, India DigiRecruitx Full time**Job Summary**: We are looking for a passionate and customer-centric Customer Support Technician. In this role, you will be the first point of contact for customers, providing technical support and troubleshooting a wide range of issues. You will play a vital role in ensuring customer satisfaction by resolving their problems efficiently and...
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Automobile Sales
5 months ago
Taratala, Kolkata, West Bengal, India Team work Full timeExciting Opportunity at Dewars Garage Ltd - Join our Automotive Sales Team! Position Available: - Sales Consultant - Team Leader About Us: Dewars Garage, an authorized Maruti Suzuki dealer since 1995, is committed to providing top-notch service and delighting our customers. Join our dynamic team at Saltlake Sector V, Kolkata! **Requirements**: - Strong...
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Customer Support Associate
5 months ago
Kolkata, West Bengal, India Mosahay Full timeJob Description: Customer Support Executive Position: Customer Support Executive Process: Voice Process Location: Kolkata, West Bengal Shift: Rotational Day Shift (6 days working + 1 day off) Language Proficiency: Fluent in English and Odia, or Assamese **Salary**: Competitive: 2.50 LPA to 3.00 LPA (based on experience and...
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Customer Support Executive
2 months ago
Kolkata, West Bengal, India KocharTech Full timeJob Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid and complete information by using the right methods/tools - Maintaining a positive,...
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Customer Support Representative
5 months ago
Kolkata, West Bengal, India Web Stars Full time**Job Title**: Customer Support Representative **(International Process)** **Location**: Sector 5 **Overview**: We are seeking talented individuals to join our team as a Customer Support Representative. In this role, you will play a crucial part in assisting customers with their needs, offering exceptional solutions within a dynamic and rewarding work...
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Customer Support Executive
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
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Customer Support Associate
2 weeks ago
Kolkata, West Bengal, India CoreLogic Full timeAt CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...
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Customer Support Associate
5 months ago
Kolkata, West Bengal, India Connect Galaxy Full time_**We are Hiring!!!**_ **Designation**: Customer Support Associate **Flipkart Chat Blended Process** **Salary**: 12,700 - 15,300 **Qualification**: Graduate **Experience**: 6moth's - 2 year **Ready to work in 24/7 Shifts** 9 hour's shift 7 1 Rotational week off **Excellent verbal & Written communication skill in English & Hindi** **Should have a...
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(kol) Customer Support Representative
3 weeks ago
west bengal, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Customer Support Supervisor
5 months ago
Bidhannagar, Kolkata, West Bengal, India Tech Mantra Co Full timeExciting Opportunity! Need a Dynamic Customer Support Supervisor to lead our team! **Requirements**: - Exceptional communication skills, both verbal and written. - Ability to handle customer inquiries and resolve issues promptly. - Strong problem-solving skills and a customer-centric approach. - Previous experience in a supervisory or leadership role...
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Customer Support Executive
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeCUSTOMER SUPPORT EXECUTIVE COMPANY : TELEPERFORMANCE KOLKATA LOCATION - CANDIDATES WHO HAS COMPLETED THEIR GRADUATION CAN APPLY - CANDIDATES MUST HAVE EXCELLENT COMMUNICATION SKILLS - CANDIDATES WHO STAYS IN KOLKATA LOCATION ONLY APPLY - CANDIDATES MSUT BE COMFORTABLE IN ENGLISH,HINDI LANGUAGE - CANDIDATES MUST BE COMFORTABLE WITH FLEXIBLE SHIFTS - WE ARE...
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Customer Service Support Advisor
2 weeks ago
Kolkata, West Bengal, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 38858- Posting Date: 14 Nov 2024- Function: Customer Service- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...
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Customer Service Support Advisor
1 month ago
Kolkata, West Bengal, India BT Group Full time**Customer Service Support Advisor**: - Job Req ID: 38888- Posting Date: 21 Oct 2024- Function: Customer Service- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...