Front Office Associate
6 months ago
**Job Title **:Front Desk Associate
**Office Timings**: 10:00am-6:30pm (Monday-Saturday)
**Mode **:Full-Time
**Greeting and Assisting Visitors**: Welcome clients, potential buyers, and other visitors to the real estate office. Offer a warm and professional reception, answering any initial questions and directing them to the appropriate agent or department.
**Answering Phone Calls**: Manage incoming calls, answering inquiries, and transferring calls to the appropriate agents or departments. Take messages when needed and provide basic information about the real estate services.
**Appointment Scheduling**: Schedule appointments for clients to view properties, meet with agents, or visit the office. Coordinate these appointments with real estate agents' schedules.
**Client Records and Data Entry**: Maintain client and property databases, inputting and updating information as necessary. Ensure all data is accurate and organized.
**Document Management**: Assist in organizing and managing real estate documents, including contracts, agreements, and paperwork related to property transactions.
**Information and Inquiry Handling**: Provide information about available properties, property details, pricing, and other inquiries to clients and potential buyers. Redirect complex inquiries to real estate agents or management as needed.
**Customer Service**: Provide exceptional customer service, addressing client needs and inquiries in a professional and helpful manner. Ensure clients and visitors have a positive experience while in the office.
**Technology Proficiency**: Use office software and databases for appointment scheduling, document management, and data entry.
**Professional Appearance**: Maintain a professional appearance and demeanor as the first point of contact for visitors.
**Salary**: Up to ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
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