Customer Support Associate
3 months ago
Most Reputed company is Hiring
Job Role: Customer support
Experience: Min 2+plus years of experience
Interview Mode: Virtual
Job Location:Pune
**Job Description**:
- Transition Coordination - Process definition & documentation
- Process & SLA Compliance
- Customer Interaction - Escalation management
- Knowledge Management
- Identify Process Re-engineering/transformational opportunities and
participate in the initiatives
- Provide support to TL in engagement activities like training, logistics,
acting as SPOC, etc
Client Expectation:
Support Team/Coach shall:
(i) support in the new hire experience classroom during cross checks and assisting CSRs with Contact
handling and using tools to help assess knowledge and skills attained by CSRs;
(ii) possess knowledge of where learners are in their learning whenever providing support;
(iii) facilitate debrief sessionsobserve and support Contact handling, observe behaviors such as
hold, tool usage, and efficient navigation;
(v) attend and engage in the reinforcement training and contribute when applicable;
(vi) support questions through various communication tools; and
(vii) may support multiple classes at once during weeks one (1) through
four (4) of New Hire Training and shall be dedicated to supporting
one class beginning in week five (5) of New Hire Training
Regards,
HR Ramya
6382745619
**Salary**: Up to ₹700,000.00 per year
Schedule:
- Day shift
Application Question(s):
- How many years of experience you have in customer support?
- Do you have any experience in the international voice process?
- Do you have any experience in the telecom industry?
- What is your current CTC?
- What is your Expected CTC?
- Your notice period?
Work Location: In person
**Speak with the employer**
+91 6382745619
-
Customer Support Associate
4 months ago
Pune, India Talenta Manpower Services Full timeHiring Customer Support Associate for our MNC client. Looking for UG/Graduate freshers or minimum 1year of experience into international voice process. Salary-up-to - 5.50LPA Shifts: Rotational Location: Pune *IMMEDIATE JOINERS ONLY* Contact HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹550,000.00 per year Schedule: - Rotational...
-
Customer Support Associate
4 months ago
Pune, India Talenta Manpower Services Full timeHiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1year of experience into international voice process. Salary-up-to - 6LPA Shifts: Rotational Location: Pune WORK FROM OFFICE *NOTICE PERIOD- 0-15DAYS ONLY* Contact HR Alfiya: 8308769531 **Salary**: ₹200,000.00 - ₹600,000.00 per year Schedule: - Rotational...
-
Customer Support Associate
4 months ago
Pune, India Growinity Solutions Full time**Job Role : Customer Support Associate (International Voice Process)** **Hiring Zone: Pune** **Salary**_**: - **_**Upto 4 LPA + Incentives (60k)** **Cab Facility (Pick up and drop)** **Requirements**: **Min Qualification: Graduate** **Min. 18 months of work experience in customer support** **Looking for an Immediate Joiners** **Comfortable with UK...
-
Customer Support Associate
3 months ago
Pune, India Growinity Solutions Full time**Job Role : Customer Support Associate (International Voice Process)** **Hiring Zone: Pune** **Salary**_**: - **_**Upto 4 LPA + Incentives (60k)** **Cab Facility (Pick up and drop)** **Requirements**: **Min Qualification: Graduate** **Min. 18 months of work experience in customer support** **Looking for an Immediate Joiners** **Comfortable with UK...
-
Customer Support Associate
4 months ago
Pune, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya:...
-
Customer Support Associate
4 months ago
Pune, India Growinity Solutions LLP Full timeCustomer Support Associate (International Chat Process) Salary 2.64LPA + Cab Facility + Shift Allowance Looking for Freshers/Graduates/HSC with 6 months of Experience. Looking for an Immediate Joiners 5 Days of Working Cab facility Available **Salary**: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Health insurance Schedule: - Night shift -...
-
Customer Care Executive- Telecom Process
3 months ago
Pune, Maharashtra, India Aegis Customer Support Services Private Limited Full time**Job description-**: Designation - Customer Service Associate (Telecommunication) Qualification - Undergraduate/Graduate Basic Computer Knowledge Experience - Fresher Language known - Hindi / Marathi /English (Basic) Working Days - 6 Days Working Shift timing - Weekly Rotational (6:00 Morning to 12:00pm Midnight) Any 9 Hours Shift Kindly Note there...
-
Customer Support Associate
4 months ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.2LPA- (27k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya:...
-
Customer Support Associate
4 months ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 4.5LPA- (30-32k in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. **Contact Person - HR Alfiya: ...
-
Customer Support Associate
3 months ago
Baner, Pune, Maharashtra, India Teams Fusion Full time*Urgent Hiring* Customer Support Associate Location Baner,Pune Fix day shift Salary upto 25k ctc Need minimum 6 month exp in BPO voice process International preference Excellent communication skills Work from office Immediate joiner No transport **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹25,000.00 per...
-
Customer Support Associate
4 months ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_**WALK-IN-DRIVE!!!**_ - Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice experience. One year of international voice experience is mandatory. Salary-up-to - 5.50LPA- (41K in hand) Shifts: UK Location: Magarpatta Looking for immediate joiners only. Interview Mode:...
-
Customer Support Associate
3 months ago
Pune District, Maharashtra, India Talenta Manpower Services Full time_Greetings!!_ Hiring Customer Support Associate for our MNC client. Looking for UG/Graduate with minimum 1 year of international voice/Blended experience. One year of international voice experience is mandatory. Salary-up-to - 5LPA- (36K in hand) Shifts: Rotational Location: Yerwada Looking for immediate joiners only. Interview Mode:...
-
Customer Support Associate
4 months ago
Viman Nagar, Pune, Maharashtra, India Uni Seoul Full time**Position**: Customer Support Associate **Key role**: **Customer Support Associate **must be able to quickly assess the situation at hand and determine the best course of action to take. They may need to research product details or company policies in order to provide accurate information and resolve any issues. **Responsibilities**: - Provide an...
-
Customer Support
4 months ago
Pune, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Customer Support Associate
4 months ago
Baner, Pune, Maharashtra, India Teams Fusion Full timeUrgent Hiring -Customer Support Associate Qualification - HSC & above Age -18-30 Years Languages Required: - Marathi ,Hindi ,English Shift timing for DAY SHIFT: - 9 am-6 pm, 10 am-7 pm,11 am-8 pm,12 pm-9 pm Rotational week off for all the shifts Role and responsibilities: - The primary role of the BPO employee is to handle calls from customers and...
-
Customer Support Associate
2 weeks ago
Viman Nagar, Pune, Maharashtra, India Elastic Run Full timeJob Title: Customer Support Associate Location: Pune Salary: DOMESTIC / INTERNATIONAL - 13K- 17K (negotiable). Role Overview: As a Customer Support Specialist, you will be the first point of contact for our customers. You’ll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with...
-
Customer Support Associate
3 months ago
Viman Nagar, Pune, Maharashtra, India Uni Seoul Full time**Job description** **Position**: Customer Support Associate **Key role**: **Customer Support Associate **must be able to quickly assess the situation at hand and determine the best course of action to take. They may need to research product details or company policies in order to provide accurate information and resolve any...
-
Customer Support Associate
3 months ago
Baner, Pune, Maharashtra, India Teams Fusion Full timeUrgent Hiring -Customer Support Associate Qualification - HSC & above Age -18-30 Years Languages Required: - Marathi ,Hindi ,English Shift timing for DAY SHIFT: - 9 am-6 pm, 10 am-7 pm,11 am-8 pm,12 pm-9 pm Rotational week off for all the shifts Role and responsibilities: - The primary role of the BPO employee is to handle calls from customers and...
-
Customer Support Associate
4 weeks ago
Viman Nagar, Pune, Maharashtra, India SamvadSocial Technologies Private Limited Full timeManage inbound and outbound customer calls in a timely manner. Ability to understand the customers needs and articulate a solution Research every issue and provide solutions to them Ability to explain features and benefits without using scripts Build strong relationships with customers Meet qualitative and quantitative targets Work in brick and mortar...
-
Customer Support Associate
3 weeks ago
Kharadi, Pune, Maharashtra, India 10x Growth Accelerator Full timeJob Description: Customer Success Associate **Position**: Customer Success Associate Work Mode: Work From Office **Salary**: ₹23,00,000 to ₹27,00,000 CTC (depending on process and experience) Key Responsibilities: Assist customers via multiple channels and resolve their issues. Deliver accurate product and service information. Listen to concerns,...