Customer Support Representative
1 month ago
**Salary**: 2 LPA to 4 LPA
**Shift**: Rotational shift/24*7 (Cab facility)
**Working days**: 5 days working (Rotational off)
**Age limit :33**
**Qualifications**
- Excellent communication skills, both in written and spoken English
- Proven experience in customer service, preferably in a call center or online support environment
- Strong problem-solving and troubleshooting skills
- Calm and patient temperament to handle irate customers and diffuse tense situations
- Good multitasking and time management skills to manage and prioritize concurrent tasks and responsibilities
- Familiarity with CRM and support software tools such as Zendesk, Freshdesk, or similar
- Any degree or diploma in Business Management, Communications or related field
- Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Mumbai Suburban, Maharashtra (required)
Ability to Relocate:
- Mumbai Suburban, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7088942767
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