System Administrator

3 months ago


Panvel, India KD Supplychain Solutions Pvt. ltd. Full time

Desktop & Network Administrator Ll

Role & responsibilities

Position Overview: The IT L1 System Administrator is responsible for providing

first-level technical support and ensuring the smooth operation of IT systems within

the warehouse environment. This role involves managing and troubleshooting

hardware, software, network issues, and supporting warehouse-specific

to ensure mínimal downtime and efficient resolution of IT issues.

Key Responsibilities:
1. First-Level Technical Support:
o

Provide first-level support for IT-related issues in the warehouse,

including desktops, laptops, printers, barcode scanners, and other

peripherals.

o

Troubleshoot and resolve hardware and software issues for end-users

in a timely manner.

o

Escalate complex issues to higher-level IT support teams when

necessary.

2. Network and Connectivity Support:
o

Monitor and maintain network connectivity within the warehouse,

including wired and wireless networks.

o

Troubleshoot network issues, such as connectivity problems, slow

performance, or network outages.

o

Assist with the setup and configuration of network devices like routers,

switches, and access points.

3. Warehouse-Specific Applications:
o

Provide support for warehouse management systems (WMS), order

management systems (OMS), and other warehouse-specific

o

Perform basic troubleshooting and liaise with software vendors for

advanced support.

5.

Security and Compliance:

- Ensure compliance with IT security policies, including antivirus

management, software updates, and access control.

o

Monitor and report any security incidents or breaches within the

warehouse environment.

o

Assist in maintaining secure access to warehouse IT systems and data.

Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or related

field (or equivalent experience).
- 3 years of experience in IT support, preferably in a warehouse or logistics

environment.
- Basic knowledge of network and system administration.
- Experience with warehouse management systems (WMS) or other

warehouse-specific software is a plus.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication and customer service skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9372728580



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