Back Office Assistant
17 hours ago
**Job Summary**:
**Key Responsibilities**:
- **Order Processing**:
- Accurately process customer orders, including order entry, data entry, and order fulfillment.
- Manage order inquiries and resolve customer order issues promptly and efficiently.
- Coordinate with the warehouse team to ensure timely and accurate order fulfillment.
- **Inventory Management**:
- Assist with maintaining accurate inventory records.
- Conduct regular stock checks and reconcile discrepancies.
- Prepare inventory reports and analyze data to identify trends and optimize stock levels.
- **Data Entry & Management**:
- Enter and maintain customer data, sales data, and other relevant information into the company's CRM or database.
- Generate reports and analyze data to track key performance indicators (KPIs).
- **Customer Service Support**:
- Respond to customer inquiries and resolve customer issues professionally and efficiently.
- **Administrative Support**:
- Perform general administrative tasks, such as filing, photocopying, and data entry.
- Assist with the preparation of presentations, reports, and other documents.
- Maintain a clean and organized work environment.
**Qualifications**:
- High School Diploma or equivalent.
- 1-2 years of experience in a back-office or administrative role (preferred).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent data entry and typing skills.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a high degree of accuracy.
- Strong work ethic and a positive attitude.
**About Sunrise Impex**:
Sunrise Impex is a visionary company dedicated to harnessing the power of nature to promote healthier lifestyles. We specialize in providing a diverse range of natural, organic, and sustainable products, from organic Stevia-based sweeteners to handcrafted herbal masalas. We are committed to ethical sourcing, environmental sustainability, and empowering local communities.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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