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Associate - Healthcare Ai & Voice Operations

1 month ago

Manjalpur Vadodara Gujarat, India Aarogram Full time

Are you a detail-oriented professional with a passion for healthcare technology? Join our fast-growing healthcare technology startup in the Revenue Cycle Management (RCM) space We’re looking for an **Associate - Healthcare AI & Voice Operations** to join our team and help drive innovation inhealthcare process automation using AI.

In this role, you will perform insurance benefits verification, prior authorization tasks, and related RCM processes for our US-based healthcare providers. You'll also have the opportunity to investigate complex cases and contribute to training our AI platform to enhance accuracy.

Key Responsibilities:

- Conduct insurance verification by contacting insurance companies.
- Communicate with clients and potential clients in the US time zone.
- Improve AI-enabled product operations by solving technical problems.
- Perform tasks related to prior authorization and other front-end RCM operations.
- Take on additional tasks that may include business development, inside sales, marketing, and general operations.

What We’re Looking For:

- **Attention to detail**: Accuracy and a meticulous approach are critical.
- **Healthcare expertise**: A background in RCM services or insurance verification is preferred.
- **Communication skills**: Strong verbal communication skills, with US accent familiarity a bonus.
- **Night shift availability**: This is a night shift role aligned with US working hours.

Ideal Profile (not mandatory):

- Previous experience with US-based calling in a BPO or KPO environment.
- Passion for healthcare and technology.
- Strong critical thinking skills.

Join us for a rewarding learning experience and a long-term opportunity to grow with a team dedicated to innovation in healthcare technology

**Job Types**: Full-time, Fresher

Pay: ₹25,000.00 - ₹42,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Manjalpur, Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What's your current location and/or home town?

**Experience**:

- calling: 1 year (preferred)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8153070394