Customer Relationship Executive
2 months ago
Roles & Responsibilities
**Responsibilities**:
- Responsible for overseeing the relationship with customers handled by your team.
- Responsible for building and maintaining profitable relationships with the company key customers.
- Responsible for expanding the customer base by upselling and cross-selling.
- Responsible for resolving customer complaints quickly and efficiently.
- Responsible for keeping the customers updated on the company latest products in order to increase sales.
- Understanding of the company key customer individual needs and addressing of any issue for them
- Meeting up with managers regularly in the organization to plan strategically.
- Responsible for conducting monthly business reviews, sales forecasts and in charge of maintaining CRM system.
- Responsible for knowing the competition and strategizing accordingly..
**Requirements**:
- Minimum Diploma or equivalent
- Minimum 1 year’s working experience in manufacturing environment
- Knowledge in CRM is required
**Salary**: ₹9,214.95 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Speak with the employer**
+91 9657433577
- Health insurance
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