Help Desk Technician

2 weeks ago


Chennai, India House of Shipping Full time

**Date**: 30 May 2023

**Work area**: Operations & Customer service

**Employment type**: Full Time

**Location**: Chennai

**Job purpose**:
Call Center Help Desk

**Job role description**:
Proven knowledge of basic PC troubleshooting of and Windows 7 and Windows 10.
Proven experience with Ticketing Software.
Ability to work shift work, which may include overnights and weekends to support 24/7/365 operations.

**Key interactions (Internal | External)**:
**Internal**: Finance | HR & Admin | Operations | Commercial | Sales Marketing, Commercial,Leadership

Education requirements
Graduate

**Language requirements**:
English

**Background and experience**:
Strong content marketing and preferably Logistics and Shipping background.

**Competencies and skills**:
Able to communicate effectively in English both written and verbal with leadership, team members, and customers.
Ability to type while involved in a conversation, at least 30 WPM.
Working knowledge of Windows operating systems and basic network configurations preferred.
Active Directory and Exchange experience a bonus yet not required.
HOW TO APPLY



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