HACALA - G1 - Help Desk Personnel - IMS

3 weeks ago


chennai, India Bahwan Cybertek Group Full time

Testing and analyzing IT system and software performance.

Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.

Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

Avoiding service interruptions by performing system installations, updates, and maintenance procedures.

Preparing training manuals and FAQ materials for easy-access end-user guidance.

Documenting processes and maintaining service desk records.

Making recommendations to optimize IT performance and to prevent future problems.

Collaborating with internal departments to ensure that IT needs are met.

Keeping informed of advancements in IT.

Requirements

Testing and analyzing IT system and software performance.

Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.

Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.

Avoiding service interruptions by performing system installations, updates, and maintenance procedures.

Preparing training manuals and FAQ materials for easy-access end-user guidance.

Documenting processes and maintaining service desk records.

Making recommendations to optimize IT performance and to prevent future problems.

Collaborating with internal departments to ensure that IT needs are met.

Keeping informed of advancements in IT.



  • Chennai, India Bahwan Cybertek Group Full time

    Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoiding service interruptions by performing system installations, updates, and maintenance...


  • Chennai, India Trimble Full time

    Your Title: IS Help Desk TechnicianJob Location: Chennai, IndiaOur Department: Corporate Information SystemsDo you enjoy helping others and working in a close-knit team environment?What You Will DoYou will be responsible for the day-to-day operational activities of Help Desk support covering firstline support for all worldwide Trimble offices. You’ll be...


  • Chennai, India Trimble Full time

    Your Title: IS Help Desk Technician Job Location: Chennai, India Our Department: Corporate Information Systems Do you enjoy helping others and working in a close-knit team environment? What You Will Do You will be responsible for the day-to-day operational activities of Help Desk support covering first line support for all worldwide Trimble...


  • chennai, India Trimble Full time

    Your Title: IS Help Desk TechnicianJob Location: Chennai, India Our Department: Corporate Information Systems Do you enjoy helping others and working in a close-knit team environment? What You Will Do You will be responsible for the day-to-day operational activities of Help Desk support covering firstline support for all worldwide Trimble offices....


  • Chennai, India FedEx Full time

    The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company’s diverse portfolio of hardware, software, and service offerings.1. Associate’s Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience.2. In lieu of degree, high school diploma or GED and 2+ years of...


  • Chennai, India FedEx Full time

    The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company’s diverse portfolio of hardware, software, and service offerings. 1. Associate’s Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience. 2. In lieu of degree, high school diploma or GED and 2+...


  • chennai, India FedEx Full time

    The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company’s diverse portfolio of hardware, software, and service offerings. 1. Associate’s Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience.2. In lieu of degree, high school diploma or GED and 2+ years...


  • Chennai, Tamil Nadu, India FedEx Logistics MEISA Full time

    The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company’s diverse portfolio of hardware, software, and service offerings. 1. Associate’s Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience. 2. In lieu of degree, high school diploma or GED and 2+ years...


  • Chennai/Kolkata, India Waterleaf Consultants Pvt LTD Full time

    Job Description : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. -...


  • chennai, India Quess Full time

    About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...


  • Chennai, India Cloud Desk Technology Full time

    Pardot Digital Marketing FULL TIME | CLOUD DESK TECHNOLOGY PVT LTD | INDIA **Job Information**: Industry IT Services Work Experience 5+ years City Chennai State/Province Tamil Nadu Zip/Postal Code 600119 - Pardot Digital Marketing As a digital Marketing specialist for Pardot, you will be working closely with designers, developers, and project...

  • Associate

    4 weeks ago


    Chennai, Tamil Nadu, India HCL Technologies Full time

    **Associate**: - Chennai - 2.5-5 Years - INDIA **Job Description (Posting).** - Division/Department DWP HDU - Location List PRF # - Job Title HELPDESK SHIFT LEAD - Reports to No of position Shift Lead -: - Stream : SERVICE DESK Type of position: Service Desk - L2 Agent\\ Shift Lead - Title Specialist - Level of SD Admin N/A - General Description -...

  • Associate

    4 weeks ago


    Chennai, Tamil Nadu, India HCL Technologies Full time

    **Associate**: - Chennai - 2.5-5 Years - INDIA **Job Description (Posting).** - Division/Department DWP HDU - Location List PRF # - Job Title HELPDESK SHIFT LEAD - Reports to No of position Shift Lead -: - Stream : SERVICE DESK Type of position: Service Desk - L2 Agent\\ Shift Lead - Title Specialist - Level of SD Admin N/A - General Description -...

  • Support Executive

    4 days ago


    Chennai, India Logiology Solutions Chennai Full time

    To help customers find information, respond to questions, and assess technical needs.Keep track of technical specifications and customer change requests. - Qualifications: BBA/B.Com/M.Com - Freshers can also apply - Support clients to answer queries, locate information and review technical requirements. - Record customer change requests and technical...

  • Front Desk Executive

    4 weeks ago


    Chennai, India PhantomFX Full time

    PhantomFX is a fast growing VFX company, serving clients across the world. The company offers great opportunities to learn and grow professionally. We are a creative talent-driven organization wherein every member is recognized for the talent/knowledge he/she possesses and for disseminating it within the organization. PhantomFx has a current workforce of...

  • Service Help Desk

    4 weeks ago


    Chennai, India Vedita Ventures Full time

    **Job description**: PRODUCT KNOWLEDGE ON - HP,DELL,LENOVO,APPLE,INTEL,MICROSOFT,FIREWALL, NETWORKING & STORAGE. CUSTOMER COMPLAINT REGISTRATION BY TICKET, ALLOCATING TO ENGINEER, HANDLING CUSTOMER PRESSURE, VENDOR INTERACTION, EMAIL COMMUNICATION BUILDING RELATIONSHIP WITH ENGINEER & CUSTOMER EXPERIENCE IN COMPUTER HARDWARE INDUSTRY FEMALE...


  • Chennai, India We Little Full time

    We Little is a women-only organization. Detailed job duties include: - Coordinate and coordinate appointments with staff, including scheduling appointments for the day. - Assign appointment dates to employees as needed by coordinating work schedules. - Conduct meetings between office personnel (staff) in order to ensure that all appointments are completed...

  • Online USMLE Step 1

    3 weeks ago


    Chennai, Tamil Nadu, India TeacherOn Full time

    Im looking for someone who can help me with my USMLE step 1 medical licensing exam.I need an online teacher.Level: IntermediateGender Preference: NoneMeeting options:Available online - via skype etc.

  • Employment Counsel

    4 weeks ago


    Chennai, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in** San Mateo, California**, Freshworks has a global team operating...

  • Employment Counsel

    4 weeks ago


    Chennai, India Freshworks Full time

    Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in** San Mateo, California**, Freshworks has a global team operating...