Service Help Desk

2 months ago


Chennai, India Vedita Ventures Full time

**Job description**:
PRODUCT KNOWLEDGE ON - HP,DELL,LENOVO,APPLE,INTEL,MICROSOFT,FIREWALL, NETWORKING & STORAGE.

CUSTOMER COMPLAINT REGISTRATION BY TICKET,

ALLOCATING TO ENGINEER,

HANDLING CUSTOMER PRESSURE,

VENDOR INTERACTION,

EMAIL COMMUNICATION
BUILDING RELATIONSHIP WITH ENGINEER & CUSTOMER

EXPERIENCE IN COMPUTER HARDWARE INDUSTRY

FEMALE CANDITATE

GOOD EMAIL WRITING SKILL

GOOD COMMUNICATION IN ENGLISH & TAMIL

**Key Skills**:
computer hardware, Relationship Building, Customer Satisfaction, MS Office, Complaint Handling

**Salary**: 20k-25k per month.

Experience of 2yrs-4yrs in the same field is a must.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Day range:

- Weekend only

Shift:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support (required)

**Speak with the employer**
+91 9345060114



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