IT Technician Support
4 weeks ago
**SCOPE OF WORK FOR SERVICE PARTNERS**
**Replacement and Installation **of new Routers, Switches, Access points, Computers, UPS, Flat panels, USB scanners, USB printers, Network printers, iPads, printers, etc.
**Troubleshooting **of internet and network connections
The Technicians should:
- have over 5 years experience, speaking English will help us communicate
- have WhatsApp installed on Mobile phone
- be professional, trustworthy with equipment
- be able to follow the technical direction from our Help Desk personnel
- be courteous to the staff
- have a laptop with rj45 ethernet port for troubleshooting
- be able to work 8.00 - 18.00 from Monday to Friday. Weekend work is also available as an increased rate
- have a car/bike for transportation to work within a 100 km radius of the city
**Break/Fix**:This service entails our Helpdesk contacting your team to dispatch a technician to one of our locations. We will provide the necessary equipment or arrange for its shipment to your preferred location.
**Project-based work**:Our customers frequently hire us for various deployments, roll-out projects, and new store openings. This involves a significant volume of work.
The scope consists of:
- Roll out projects
- New store openings (IMAC)
- Break-fix
Partner replies with expected time on site
Equipment will be replaced
Equipment is tested with the store manage
Take a view pictures via phone
Complete paperwork time in - time out - part replaced / serial number Signature of a Manager
Paperwork (included pictures/invoices) needs to be sent to the HELPDESK
**Job Types**: Full-time, Part-time, Freelance
Contract length: 12 months
Pay: ₹5,000.00 - ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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