Customer Care Executive

2 months ago


Jamshedpur, India Five S Digital Full time

**Job description**

Role: _Customer Service_ Department: _Service & Operations_

Employment Type: Full Time, Permanent Location - Jamshedpur

**Position Overview**:
**Key Responsibilities**:
Handle incoming customer inquiries and issues via both voice and chat channels.
- Provide accurate, timely, and courteous responses to customer queries, concerns, and requests.
- Assist customers in troubleshooting technical problems and navigating our products/services.
- Maintain a professional and empathetic tone while addressing customer concerns to ensure customer satisfaction.
- Utilize established guidelines and resources to resolve customer issues promptly and effectively.
- Document customer interactions, details, and resolutions accurately in the designated system.
- Collaborate with team members and cross-functional departments to escalate and resolve complex issues.

**Qualifications**:

- High school diploma or equivalent.
- Previous experience in a customer service or contact center role is a plus.
- Proficiency in handling both voice and chat interactions.

**Benefits**:
Fresher
- 13500 CTC PM

Experience
- 15000 CTC PM (Minimum 6 months of experience)

**Shift**: 24*7 rotational, Flexible in night shift.

**Age limit**: 18 to 35 Years

**Interview Rounds**:HR Round->Operations Round->AI Versant Test->Client Round

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹180,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person



  • Jamshedpur, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - **TOT Certification is a must**: - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of...


  • Jamshedpur, India SGRS Academic Pvt. Ltd Full time

    URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of Learning...


  • Jamshedpur, India Five S Digital Full time

    **Job description** Role: _Customer Service_ Department: _Service & Operations_ Employment Type: Full Time, Permanent Location - Jamshedpur **Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via both voice and chat channels. - Provide accurate, timely, and courteous responses to customer queries, concerns, and...


  • Jamshedpur, India Five S Digital Full time

    **Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via calls. - Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. - Assist customers in troubleshooting technical problems and navigating our products/services. - Maintain a professional and empathetic tone while addressing...


  • Jamshedpur, India Five S Digital Full time

    **Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via calls. - Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. - Assist customers in troubleshooting technical problems and navigating our products/services. - Maintain a professional and empathetic tone while addressing...


  • Jamshedpur, India Five S Digital Full time

    **Job description** Role: Customer Service Department: Service & Operations Employment Type: Part Time Location - Jamshedpur **Position Overview**: We are seeking a dynamic and customer-focused individual to join our team as Customer Support **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and...


  • Jamshedpur, India Five S Digital Full time

    Position Overview: Key Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and...


  • Jamshedpur, India Five S Digital Full time

    ** EXPERIENCE ONLY** **Key Responsibilities**:In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are...


  • Jamshedpur, India Five Splash Infotech Pvt Ltd Full time

    **Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...


  • Jamshedpur, India Five Splash Infotech Pvt Ltd Full time

    **Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...


  • Jamshedpur, India Five Splash Infotech Pvt Ltd Full time

    **Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...


  • Jamshedpur, India Q conneqt business solutions limited Full time

    Process: - IB **Salary**: - 8 k to 10 k Shift: - 24*7 Location: - opposite kadma thanna Contact person name: - Madhavi Hurry up ! Limited-seat Pay: ₹8,000.00 - ₹10,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: - Performance bonus **Education**: -...


  • Jamshedpur, India Five S Digital Full time

    **Brief Job Description**: - Flexible in 24x7 working atmosphere - Primary Language: English & Hindi - WFO profiles. - Only Bpo Experience we required - Ready to work in any rotational shifts/rotational Weekly offs - Versant 3 is mandatory **Age limit**: 18 to 30 Years **Interview Rounds**:HR Round->Operations Round-> Voice Versant Test->Typing Test Pay:...


  • Jamshedpur, India Five S Digital Full time

    Chat and E-mail Process Education: Minimum Intermediate pass and above. Experience: Experience and fresher both are eligible for the position. Shift: 24*7 rotational, Flexible in night shift. Age limit: 18 to 35 **Salary**: For fresher - 13500 CTC For experience - 15000 CTC ( required 6 months BPO experience) Including PF/ESIC Interview Rounds: - HR...


  • Jamshedpur, India Five S Digital Full time

    Chat and E-mail Process Education: Minimum Intermediate pass and above. Experience: Experience and fresher both are eligible for the position. Shift: 24*7 rotational, Flexible in night shift. Age limit: 18 to 35 **Salary**: For fresher - 13500 CTC For experience - 15000 CTC ( required 6 months BPO experience) Including PF/ESIC Interview Rounds: - HR...


  • Jamshedpur, India Five S Digital Full time

    Hello Connection -We are Hiring For E-Commerce Blended Open Positions - 300 CTC upto 15k Immediate joiner required FiveS_Digital BPO is HIRING!!! Work from office! Positions -Customer support officer Intermediate(HS) is mandatory Age 18-35 Experience can apply or DM-WhatsApp -8210041602/9431366341 Interview Time - 10am-5pm Monday to Saturday Location - Zone...


  • Jamshedpur, India HITECH DOT COM Full time

    Customer Support Executive needs to assist inbound customers with possible resolutions as per the process.. Shifts shall be rotational Paid training **Job Types**: Part-time, Regular / Permanent, Fresher, Freelance Contract length: 24 months Part-time hours: 48 per week **Salary**: ₹9,500.00 - ₹16,000.00 per month **Benefits**: - Health insurance -...

  • Sales Executive

    5 months ago


    Jamshedpur, India Ashiana Housing Ltd Full time

    **Job description** **What we live for**: At Ashiana, we enable people to live a better life. The 15,500 homes we have built, reminds us of our responsibility towards our customers, investors, vendors, and the society. Every day, we strive to deliver our homes on time, live up to the expectation we set and continue to care for our residents and projects...

  • Executive Assistant

    5 months ago


    Jamshedpur, India Liasotech Private Limited Full time

    **Job Overview** **Roles and Responsibilities** - Handle the day-to-day tasks of the Directors - Coordinate travel arrangements and logistics - Handle confidential information and sensitive materials with care - Draft high-level reports, presentations, and other documents - Conduct research, analyze data, and prepare reports - Coordinate internal and...

  • Front Office Executive

    5 months ago


    Jamshedpur, India Meditrina Hospital, Jamshedpur Full time

    Qualification: Graduation *Preferred Graduation in BHM (Bachelor of Hospital Management) Experience: 1 yrs & Above 1. Patient registration - maintain the required speed. 2. Admission & bed booking - Maintain accuracy in admission & allotment of bed. 3. Fixing up of appointments - Help for appointment scheduling. 4. Handling enquiries and guiding them...