Customer Support
6 months ago
**We are Hiring**
**Job role** : Consultants (Customer Service)
**Location** : Perungalathur, Chennai
**Experience** : 6 months - 1 year in customer support
**Skill** : Excellent English communication is mandatory
**Salary** : Upto 3.6 LPA
**Graduation and Experience Document is must**
**Shift**: Rotational Shift/6 days of work
**Roles and responsibilities**:
*Responsible for handling chat and providing customer support
*Identify and relate with various customer needs and scenarios
*Conduct issue identification and problem solving meeting customer needs and satisfaction
*Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner
*Conduct data entry, documentation, and case management
*Work and partner with others within a team-based environment
*Achieve and maintain required metrics and goals
*Adhere to company policies and procedures as described on the HR Handbook
Contact **RESHMA HR - 7200585293**
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 7200585293
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