Customer Support Associate-icc

2 weeks ago


Noida Uttar Pradesh, India Iron Systems Full time

**Date Posted**:

- 4/19/2024

**Job Function**:

- Operations

**Location**:

- Noida UP - IND

**Offered Salary**:

- Competitive

**Company Overview**:
Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.

**Experience Range : 0-1 Years**

**Work Hours**

**Flexible. The position requires you to work in Morning/Evening/Night Shift**

**Responsibilities**:

- Manage company’s customer services to support various customer services programs which includes 24x7 Global customer care center, field engineer, field spare parts (FRU) management in 70+ countries
- Monitor the support cases regularly to ensure the cases are closed as per the set Service Level Agreement (SLA)
- Coordinate with resources/third party vendor to meet the SLAs.
- Handle complete Day to Day Operations of the Command Centre.
- Ability to complete the assignment on schedule.
- Ensure all orders are completed and systems updated accordingly.
- Ensure all outbound paperwork is accurate and recorded correctly.
- Maintain metrics, customer service logs.
- Other duties and special projects as assigned.

**Required Skill Sets**
- Strong Verbal and Written Communication
- Analytical and Problem Solving mindset


  • Customer Support Associate-ICC

    Found in: Talent IN C2 - 2 weeks ago


    Noida, India Iron Systems Full time

    Company Overview:   Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and...

  • Customer Support Associate-ICC

    Found in: Whatjobs IN C2 - 2 weeks ago


    noida, India Iron Systems Full time

    Company Overview:  Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and...


  • Noida, Uttar Pradesh, India Snow Planners And Builders Full time

    **We Are Hiring !!!** Role - International Non Voice, French Voice Process, Chat Process Salary - 15k Take home, 19CTC Location - Noida Qualification - Graduation is mandatory Experience - Fresher as well as experienced Shift - Day Rotational shift AGe - 18 to 40 Rotational week off **Key Responsibilities**: - Excellent written communication skills...

  • Customer Support Specialist- ICC

    Found in: Talent IN C2 - 2 weeks ago


    Noida, India Iron Systems Full time

    Job Description: Service Desk is responsible for providing end user support for all applications software, network infrastructure and computing devices and peripherals. This includes working with internal and external resources, coordination of vendors. Will act as the first line of support to IT related issues. Will be considered as the firm’s...

  • Customer Support Specialist- ICC

    Found in: Whatjobs IN C2 - 3 weeks ago


    noida, India Iron Systems Full time

    Job Description: Service Desk is responsible for providing end user support for all applications software, network infrastructure and computing devices and peripherals. This includes working with internal and external resources, coordination of vendors. Will act as the first line of support to IT related issues. Will be considered as the firm’s...


  • Moradabad, Uttar Pradesh, India OAC Full time

    Broad Job Description of Customer Support Associate (CSA) shall be as under: 3. Following up for signatures / additional documents BCC/AODs etc. 4. Collection of audit related documents etc. from the existing as well as prospective clients, 5. Attend any other miscellaneous assignments / responsibility given by BO / Local office from time to time and ready...


  • Lucknow, Uttar Pradesh, India woodrock infotech pvt ltd Full time

    Role: Customer Support Associate (CSA) Job Location: Lucknow Hiring immediate joiners Mode of Work: Work from Office Process - Inbound Customer Service. Job Profile - Have to handle customer queries. Criteria Work Timing: Rotational (9 Hrs of Work) Week off - Any 1-day week off (Rotational) Location details for Walk In interview: 8th floor Bhavya...


  • Noida, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Noida**Roles and Responsibilities** Location : Noida - Shift : 5 days || Uk shifts- Salary : 19 to 23k in hand - Exp : Anyone Grad /UG with 1 year ICC(International Customer Care ) - Allowences : Both Side Cab to everyone||Incentives- +91-XXXXXXXXXX HR Lishika- Key Skills - voice...


  • Noida, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Noida**Roles and Responsibilities** Location : Noida - Shift : 5 days || Uk shifts- Salary : 19 to 23k in hand - Exp : Anyone Grad /UG with 1 year ICC(International Customer Care ) - Allowences : Both Side Cab to everyone||Incentives- 9999435387 - HR Lishika- Key Skills - voice...


  • Noida, India Ishmeet Consultant Full time

    From 0 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Noida**Roles and Responsibilities** Location : Noida - Shift : 5 days || Uk shifts- Salary : 19 to 23k in hand - Exp : Anyone Grad /UG with 1 year ICC(International Customer Care )38k in hand - Allowences : Both Side Cab to everyone||Incentives- 9999435387 - HR Lishika- Key Skills - voice...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Domestic Voice process Process - FLIPKART Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    International voice process Process - Western Union Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Noida, India Tech Mahindra Full time

    **Job Description-**: Designation: Associate Customer Support **Job Location**: - Noida, Sector 62, UP **Name of the Process**: Flipkart **Educational Qualification-**: Both Graduate and undergraduate. **Age-**: Minimum Age 18 years and maximum 40 years **Language-**: English + Hindi **Experience** -: Customer service / Any BPO /...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Post - Customer support associate Process - FLIPKART Work From Office Indore Job location - Indore Inbound Voice process Excellent fluency in English communication 6 days working Rotational shift Immediate joiners are preferred **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...


  • Bhopal, Madhya Pradesh, India Technotask Business Solutions Full time

    We have multiple process over there in Technotask Business solution, Profile - Customer Support Associate, Salary - 10k to 25k inahand Location - Ayodhya Bypass ( Ganesh Galaxy ) Average/ Good/ Fluent English Communication Fresher and experienced both can apply **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹25,000.00 per...


  • Noida, Uttar Pradesh, India Kareer Hub Full time

    International Customer Service Associate **Salary**: 50k CTC Rotational Shifts Location: Noida, Sector 60 Call Priyanshi: 9650005227 **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month **Benefits**: - Leave encashment - Paid sick time - Provident Fund Schedule: - Rotational shift - US shift Supplemental pay types: -...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...


  • Indore, Madhya Pradesh, India ailes academy and placement services Full time

    Customer Support Associate US Telecom Industry - US Voice process 1 year experience in US voice process mandatory Location - Pune Education - Graduate/ Undergraduate Salary - 4 lpa - 4.5lpa 2 way cab facilities( whole Pune) US shift Interview Round - 1. HR Round 2. Operations Round 3. Versant Test 15 days or less Notice period Excellent English...

  • Customer Care Support

    2 weeks ago


    Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...


  • Noida, Uttar Pradesh, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...