Email Support Executive
6 months ago
Company: LEADSPACE (Outdoor Advertising)
Location: Madhapur, Hyderabad
Experience: Minimum 1 year
**Salary**: INR 18,000 to 25,000 per month
Language Skills: Fluent in English, Hindi, and Telugu
Immediate Joiner Preferred
**Job Description**:
**Responsibilities**:
- Provide accurate information about our products, services, and promotions to customers.
- Assist customers in resolving issues or complaints in a timely manner.
- Collaborate with other departments to address customer needs and ensure prompt resolution of inquiries.
- Maintain detailed records of customer interactions and transactions.
- Follow up on unresolved issues and ensure they are addressed promptly.
- Strive to meet or exceed productivity and quality targets.
- Stay updated on company policies, procedures, and products to provide accurate information to customers.
- Contribute to the improvement of customer support processes and procedures.
**Requirements**:
- Excellent written and verbal communication skills in English, Hindi, and Telugu.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Ability to multitask and prioritize tasks effectively.
- Flexibility to work in a fast-paced environment and adapt to changes quickly.
- Immediate joiners preferred.
If you meet the above requirements and are eager to join a dynamic team in the outdoor advertising industry, please submit your resume and cover letter. We look forward to welcoming you to our team at LEADSPACE.
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Madhapur, Hyderabad, Telangana (required)
Ability to Relocate:
- Madhapur, Hyderabad, Telangana: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9100072553
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