Process Mining

4 weeks ago

Bengaluru, India IBM Full time

Introduction

At IBM, we know that transformation drives change, and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team, you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities

We are looking to grow our Process Mining Team as part of our Finance and Supply Chain Transformation. As part of Process Mining Team, you will drive successful implementations of Celonis technology in order to meet our customers transformational requirements, accelerate the time-to-value and drive measurable business outcomes.

You will work as part of an agile, international and motivated team of Process Mining Consultants and Developers. We support Fortune 500 companies across various industries to help them drive their digital transformation with the power of process mining and the objective to achieve processes excellence across their organization.

To generate high-value use cases, you work closely with our customers and other Process Mining Consultants across the globe.

You perform data transformations, develop analyses and derive business cases for our clients as part of ongoing projects or in early stages of business development activities. You develop data-driven process insights and actions and implement the newest features and functionalities of the Celonis software, such as Process Automation, Task Mining and Machine Learning.

Your Responsibilities:

- Lead projects implementing Celonis to ensure the optimal solution to tackle the customer’s pain points
- Identify process inefficiencies and understand the root causes, always in close collaboration with the customer
- Conduct value creation workshops and align measures to improve process inefficiencies
- Quantify the business and financial potential and present the findings to the management
- Set the foundation of the path to value to make the long-term customer success journey happen
- Support Business Development activities through your Process Mining Subject Matter Expertise as part of client workshops, marketing events and RFP responses.
- Configure KPIs in Celonis and create dashboards based on requirements
- Ensure technical specifications are aligned with both business needs and technical design standards
- Partner with external consultants, solution providers, and managed services organizations to enable product/solution development as well as meeting documented standards
- Interact with multiple organizations to track project progress, identify risks, communicate risks and status to leadership, and to assess potential impacts to the business.
- Generate ideas and suggestions for process and technical improvements for platforms and processes supported by the team
- Ensure platforms and tools meet or exceed data security standards, including internal and external audits performed
- Provide solution to client being Techno-functional expert
- Use strong verbal and written communication skills that non-technical business and end-users can understand.
- Develop best practices for solution and tool frameworks, leveraging standard naming conventions, scripting and coding practices to ensure consistency of data solution.

Required Technical and Professional Expertise
- B. Tech / M. Tech / Bachelor/Master in Computer Application
- 7-10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
- 7-10+ years working experience with Process Mining Technology and in delivering Process Mining Projects (preferably leveraging Celonis)
- Successful studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program
- Certified Celonis Business Value Architect, Solution Professional, Celonis Implementation Professional or equivalent
- Strong communication skills and enjoy interacting with various customers
- Understand business processes (preferably Finance Processes such as AP, AR, OtC, PtP)
- Excellent analytical skills, well-organized and known for being a quick learner
- Knowledge of SQL or other programming languages (Python, R, Matlab...)
- Strong interest in Big Data, Data Mining, and Process Mining and you seek continuous improvement of your know-how
- Ability to handle competing - oftentimes sudden - priorities flexibly and address each in an effective and timely manner in a fast-paced working environment
- Preferred technical knowledge of SAP / Oracle and helpdesk ticketing tool (Servicenow, Salesforce, etc) will be of advantage
- Preferred working experience in Celonis Views / Object Oriented Management

Preferred Technical and Professional Expertise
- None

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading cap

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