Customer Support Executive

6 days ago


Satellite Ahmedabad Gujarat, India NVD Technologies Full time

**Job Summary**

This is a Customer Support executive role which will work with our sales department and services to our US customers. The executives will be working the night shift.

**Responsibilities**:

- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Requirements and skills**
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

**Benefits**
- 5 day / week work schedule
- Paid days off
- Health Insurance

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Monday to Friday
- Night shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9104935054

Expected Start Date: 06/03/2024



  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...


  • Ahmedabad, Gujarat, India SetuBridge Technolabs Full time

    SetuBridge is hiring for qualified Customer Support Executive representatives who will offer excellent customer support to end business clients.. Customer Support Executive Responsibilities: - Managing a team of representatives offering customer support. Overseeing the customer service process. Handle customer complaints, provide appropriate solutions and...


  • Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...


  • Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...


  • Ahmedabad, Gujarat, India Flexbinzone Full time

    Job Title: Customer Support Executive Location: Ahmedabad, Gujarat Educational Qualification: Graduate in any stream Experience: 6 months to 2 years in BPO Role: Customer Support Executive **Salary**: up to 3.60 LPA + Incentive **Job Description**: As a Customer Support Executive, you will be responsible for handling inquiries and providing support to...


  • Ahmedabad, Gujarat, India Soft Forum Solutation Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be...


  • Ahmedabad, Gujarat, India PerfectRecruit Services Full time

    **Profile: - ** Customer Support Executive **Nos: - ** 3 **Time: - **8Am to 5Pm (Mar to Nov) And 9Am to 6Pm (Nov to Mar) - Daylight savingWorking **Days: - ** 6 Days - They are looking for excellent English communicators as well as excellent proficiency in written as well. **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹25,000.00...


  • Ahmedabad, Gujarat, India Shark CyberTech Full time

    We are currently seeking a dedicated and experienced Customer Support Executive to join our team and assist our valued customers. **Experience**: 1-2 Years **Roles and Responsibilities**: - Assist customers with product/service-related issues, troubleshooting, and problem resolution. - Address customer complaints and concerns promptly and...


  • Ahmedabad, Gujarat, India Techno Aspire Placement Consultancy Full time

    Organization is leading manufacturing of Crane, Hydraulic and Weighting Scale Manufacturing Industry located at Changodar, Ahmedabad. Required Education: BE in Mechanical or any Graduate with min 2 to 4 Years Experience in Customer Care Support Profile. - Responsible for Customer Support Activity. - Coordinate with Customer for resolve to customer - Need...


  • Ahmedabad, Gujarat, India Just Dogs Spalons Pvt Ltd Full time

    JOB DESCRIPTION - CUSTOMER SUPPORT EXECUTIVE Key Responsibilities: 1. Inbound Customer Support: - Address customer concerns, resolve issues, and escalate complex cases to the appropriate team if needed. - Maintain a high level of product knowledge to offer effective support. 2. Outbound Sales Calls: - Proactively reach out to potential customers to...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...


  • Satellite, Ahmedabad, Gujarat, India Microvista Technologies Pvt Ltd. Full time

    **Job Roles and Responsibility**: - Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company - Assist customers as needed with setting up and navigating programs or software associated with a product or service - Deep understanding of customers concerns and thoughts regarding the use of products,...


  • Ahmedabad, Gujarat, India ISOTEX Corporation Full time

    We, **ISOTEX Corporation Pvt. Ltd.**, are an internationally renowned thermal technology company that produces highly efficient low emission thermal oil heaters, steam boilers plants and combustion systems. We harness our expertise through experience gained from 40 years of operations and 8000 installations throughout the world. As a testimonial to our...


  • Satellite, Ahmedabad, Gujarat, India MageComp LLP Full time

    **In this role, you will**: - **Be a Support Superstar**: - Troubleshoot technical issues and provide clear, concise solutions. - Exceed customer expectations by going the extra mile to resolve problems and ensure satisfaction. - Leverage our knowledge base and internal resources to effectively answer customer questions **Become a Product Champion**: -...


  • Nikol, Ahmedabad, Gujarat, India QDev Technolab Full time

    Customer Support Executive Job Description TemplateWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible...


  • Ahmedabad, Gujarat, India hubbrokeraps Full time

    Abstract - We are looking for a ‘ **Support Executive**‘ and should make it their top priority to enhance client confidence in the organization and the services it provides. Assisting clients with questions or problems about the company's goods or services. **Skills**:Communication skills, Punctuality, Customer Service, Desktop Support, Chat...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...


  • Satellite, Ahmedabad, Gujarat, India IMCS Group Full time

    **Interview/Job Location: Satellite Road Nehru Nagar, Ahmedabad, Gujarat.** **Share the following details**: **Job profile - Voice Process (Customer Care Executive/ Customer Support)** **Monthly CTC INR - 14500/-** **In hand salary INR- 12500/-** **Job Type - Permanent** **Shift - Rotational** **Process - Voice Process** **Educational Qualification -...