Customer Support Associate
3 months ago
Customer relations: Building strong relationships with customers by maintaining professionalism and following up with them after a solution is presented.
- Keeping track of customer accounts and transactions, and entering customer details into company databases
- Customer feedback: Monitoring customer satisfaction levels and keeping track of customer reviews and feedback
- Product knowledgeStaying up to date with company products and services, and researching to answer customer questions
- Process improvementIdentifying opportunities for process improvement and recommending changes based on customer needs
- TeamworkWorking independently and as part of a team, and sometimes with a sales team
**Job Types**: Full-time, Fresher
Pay: ₹8,623.57 - ₹10,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9755555582
Application Deadline: 04/10/2024
Expected Start Date: 10/10/2024
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