Customer Support Associate

3 months ago


Civil Lines Raipur Chhattisgarh, India Prism Medicals & Pharmacy Pvt Ltd Full time

Customer relations: Building strong relationships with customers by maintaining professionalism and following up with them after a solution is presented.
- Keeping track of customer accounts and transactions, and entering customer details into company databases
- Customer feedback: Monitoring customer satisfaction levels and keeping track of customer reviews and feedback
- Product knowledgeStaying up to date with company products and services, and researching to answer customer questions
- Process improvementIdentifying opportunities for process improvement and recommending changes based on customer needs
- TeamworkWorking independently and as part of a team, and sometimes with a sales team

**Job Types**: Full-time, Fresher

Pay: ₹8,623.57 - ₹10,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9755555582
Application Deadline: 04/10/2024
Expected Start Date: 10/10/2024



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