Customer Support Associate
6 months ago
**POST : CUSTOMER SUPPORT ASSOCIATE**
Experience : 0-3 Year
Company: Manufacturing Unit
Note: Good Command in English is must (Written or verbally)
**Requirements**:
- Proven customer support experience
- Track record of over-achieving quota
- **Making PPT(Power point) experience is must**:
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
**Duties**:
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- repare product or service reports by collecting and analyzing customer information
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies.
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls.
- He/she also responsible for client handling and negotiations part
CONTACT:
99816-89629
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Telibandha, Raipur, Chhattisgarh (required)
Ability to Relocate:
- Telibandha, Raipur, Chhattisgarh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9981689629
-
Customer Support Associate
1 week ago
Telibandha, Raipur, Chhattisgarh, India Xtention Crew Technologies Full time**Key Responsibilities**: - Provide accurate information about products and services, helping customers make informed decisions. - Resolve customer complaints and issues efficiently, aiming for first-contact resolution. - Maintain detailed records of customer interactions in our CRM system. - Collaborate with other departments to address customer needs and...
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India ASAP Recruitment Full time**Urgent - Hiring** - Position - Customer Support associate (**Voice Process)** **INDUSTRY- REAL ESTATE** - Salary - rs 12000 to rs 15000 PM Work Experience Required - 1 YR( AS A CUSTOMER SUPPORT SERVICE) - **Qualification -GRADUATION** **Responsibilities**: - Strong phone and verbal communication skills along with active listening. - Familiarity with...
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full timeRequired Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Good communication skills are required in **Kattaki Odiya** language Handle customer's Queries/Complaints/requests Process -Voice **(Kattaki Odiya)** Salary - 10000/Month General Shift - 10 to 7 Rotational...
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time**Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Odia (preferred)
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time**Salary**: From ₹10,000.00 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Overtime pay **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the employer** +91 8770420557
-
Customer Support Associate
6 months ago
Raipur, India Technotask Business Solutions Pvt. Ltd. Full timeRequired Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadfi Chowk, Infront of Collectorate Raipur Good communication skills are required in Hindi, English & Odiya language Handle customer's Queries/Complaints/requests Process -Voice & Non-Voice (Odiya & Hindi, English) Evening Shift -General...
-
Customer Sales Associate
6 months ago
Raipur, Chhattisgarh, India TriEdge Solutions Full timeJob Position: - Customer Sales Associate Location: Raipur Roles & Responsiilities: **RESPONSIBILITIES**: - Update the company database by inputting information from each call and keeping every customer field current - Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers - Work on special...
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India Fundtec Services LLP Full time**Responsibilities**: - Respond promptly and professionally to customer/Client/client inquiries. - Provide accurate information and guidance to customers/Clients regarding our products/services. - Troubleshoot and resolve customer/Client issues in a timely manner, escalating complex issues to the appropriate teams when necessary. - Maintain detailed records...
-
Customer Support Associate
6 months ago
Raipur, Chhattisgarh, India MY INTERNET Full time**Job Responsibilities: - ** - Effective Communication-Demonstrate strong communication skills in both English & Hindi to engage with customers. - Client Management-Ability to handle upset or frustated clients with professionalism & empathy. - Issues Resolution-Comprehend & address customer concerns effectively, ensuring a positive & satisfactory...
-
Customer Service Associate
4 days ago
Raipur, Chhattisgarh, India HIRE GOOD Full timeJob Title: Customer Service Associate Department: Customer Service Location: [Raipur, Chhattisgarh] Job Purpose: Key Responsibilities: - Provide accurate and timely information to customers regarding products and services - Troubleshoot and resolve customer complaints in a professional and courteous manner - Maintain accurate records of customer...
-
Customer Support Associate
3 weeks ago
Naya Raipur, Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full timeAnswering incoming calls promptly and professionally - Providing excellent customer service by addressing customer inquiries and resolving issues in a timely manner - Using scripted responses and guidelines to handle common customer issues effectively - Escalating complex or unresolved issues to the appropriate department or supervisor - Making outbound...
-
Customer Success Executive
6 months ago
Telibandha, Raipur, Chhattisgarh, India Futurise Greens Pvt Ltd Full time**Job Description: Customer Success Executive** **Key Responsibilities**: - **Customer Onboarding**: Guide customers through the initial setup and use of Boond, ensuring they are well-acquainted with its features and benefits. - **Support and Training**: Provide ongoing support and training to customers, addressing their specific needs and use...
-
Customer Support Associate
2 weeks ago
Raipur, Chhattisgarh, India Bluechip Cares Private Limited Full time**Roles and Responsibilities** - Manage travel arrangements, including flight bookings, hotel reservations, and visa processing. - Coordinate with clients to understand their travel requirements and preferences. - Plan and execute itineraries for holiday packages, ensuring timely execution of plans. - Handle ticket booking, cancellation, and amendment...
-
Customer Service Associate
1 month ago
Civil Lines, Raipur, Chhattisgarh, India Technotask Business Solutions Full timeUrgent looking for customer support associate **Location**: [Raipur] **Job Type**: Full-Time **Job Overview**: We are hiring a Customer Service Associate to assist customers with their inquiries and provide exceptional service. **Responsibilities**: - Resolve complaints and provide timely solutions to ensure customer satisfaction. - Maintain a high...
-
Customer Support Associate
2 weeks ago
Raipur, Chhattisgarh, India Mygate Full timeAbout MygateMygate is a pioneer in technology that enhances living experience. Founded in 2016, we have been dedicated to creating innovative solutions that make security more effective.Role OverviewWe are seeking an experienced Help Desk Representative to join our team. As a key member of our support team, you will be responsible for resolving customer...
-
Helper/ Office Boy
3 weeks ago
Telibandha, Raipur, Chhattisgarh, India Express Tradecom Private Limited Full time**SUMMARY: - ** The Packaging and Dispatch associate is responsible for that all products are packaged correctly and dispatched in a timely manner. This role is crucial to maintaining the efficiency of our supply chain and ensuring that our customers receive their orders accurately and on time. And For Office Boy - The Office Boy is responsible for...
-
Site Supervisor
6 months ago
Raipur, Chhattisgarh, India Yana Associate Full time**Supervise and manage all construction activities at the project site**: - **Ensure compliance with, regulations, and safety guidelines**: - **Coordinate and schedule construction tasks, including material procurement, equipment usage, and manpower allocation**: - **Conduct regular site inspections to monitor progress, identify issues, and implement...
-
Customer Care Executive
2 months ago
Raipur, Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time**Customer support Associate** **Salary - 12,000 - 15,000** **Experience - 1 to 2 years.** **Qualification - Any Graduate OR Diploma** Key Responsibilities: - Customer Service Client relationship Problem solving Good communication **Share your CV: - 9302921773** Schedule: - Day shift **Education**: - Diploma (preferred) **Experience**: -...
-
Service Associate
6 months ago
Telibandha, Raipur, Chhattisgarh, India PVR INOX LTD Full timeIndustry : Cinema Qualification : 12th Pass or Graduate Age limit 18 to 25 **Responsibilities**: - Box Office Handling - Customer handling - Cash handling - Service on seat - Customer Service - Cash counter handling Able to work in rotational shift **Salary**: ₹10,000.00 - ₹11,500.00 per month **Benefits**: - Health insurance - Provident...
-
Customer Support Associate(Male)
6 months ago
Budhapara, Raipur, Chhattisgarh, India SHUBHAM K MART PVT LTD Full timeDevelop product knowledge concerning all of our OEM and aftermarket parts - Advise customers about the right parts for their retails, keeping safety in mind at all times - Explain to customers the difference in performance and convenience related to each purchase - Build rapport with customers by providing accurate guidance - Ask our Mechanics if you have...