Customer Service

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller Update customer information in the customer service database during and after each call Work with the...

Responsibilites: - Provide knowledgeable answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Any Graduate can apply - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills - Ability to...

Customer Support Executive CTC- 27k + 2k PLI - Work from office - Any Graduate and freshers can apply - Excellent coms - 5 days working with rotational shifts - *Cab and meal facility - Location - Gurgaon Immediate joiners only. **Job Types**: Full-time, Permanent, Fresher Pay: ₹22,000.00 - ₹27,000.00 per month **Benefits**: - Commuter assistance -...

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Opens customer accounts by recording account information. - Maintains customer records by updating account...

100% of production time to be spent logged in on calls or web chat - Answer calls & chats with an approach to deliver positive customer satisfaction - Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision - Maintain internal & client defined quality on calls - Understands and...

1. Key Role To provide exceptional customer service to customers through inbound/outbound 2. Grade/ Designation CSE 3. Key Relationships (Reporting to/ Team description/ Peer group) ' Reporting to Team Leader 4. Roles & responsibilitiesHandle inbound calls for customers of a premium clientIdentify the needs of customers, resolve issues and provide...

JOB DESCRIPTION OF CUSTOMER SUPPORT - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution -...

Accurately recording details of customers' purchase orders. - Inbound and outbound Calls. - Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. - Developing and sustaining solid relationships with customers to encourage repeat business. - Good communication Skills. **Salary**: ₹18,000.00 -...

**Company Introduction** Sheru is monomaniacally focused on accelerating the electric revolution in India. We've started by targeting the largest installed base of Electric Vehicles - E-Rickshaws (92% of EVs in India), upgrading them with swappable Li-ion battery packs, helping drivers DOUBLE their daily income with the AWS Lambda for batteries. So far,...

Hiring for US Customer Service - Inbound Voice Process Eligibility Criteria - Must be minimum 12th pass. - Must have excellent communication skills. - Must have minimum 1 year of experience in Customer Service Process on papers. - Work Location - Gurgaon - Salary upto 6 Lacs - Shift - US (Night), 5 days working (2 rotational offs) - Cab - Both side free...

Responsibilites: - Provide knowledgeble answers to questions about product, pricing and availability - work with internal departments to meet customer's needs **Qualifications**: - Should be graduate in any domain - Freshers to 2 years Experience in Customer Support. - Excellent phone etiquette and excellent verbal, written and interpersonal skills -...

Responsibilities: - Have to talk to the students who wants to go abroad for the education. Should have good communication skills. Must have customer service experience. **Salary**: ₹15,000.00 - ₹33,000.00 per month Schedule: - Day shift - Morning shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before...

Paisa bazaar was India's largest digital consumer credit marketplace with a 51.4% market share, based on disbursals in 2020, as per Frost & Sullivan. More than 21 million unique Consumers have accessed their credit score from Paisa bazaar as of March 31, 2021.Paisabazaar works with large banks, NBFCs and fintech lenders who offer a wide choice of products on...

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...

**Handle customer complaints, provide appropriate solutions and alternatives within the time limits**; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.= **Job Types**: Full-time, Regular /...

_Customer Handling - KEY RESPONSIBILITIES_ - 3. Collect and communicate customer feedback in a timely and efficient manner_ - 4. Maintain and update the database with information on the nature of queries and status of resolution_ - 5. Update customers on the status of their queries and complaints in a timely manner_ - 6. Record all customer complaints/issues...

**Job Description CRM/Sales Executive** **About the job** **Who we are**: At eyemyeye, our vision is to improve one's quality of life by solving vision problems with eyewear. We are in in mission to democratize the entire eyeglasses buying process for consumers by keeping technology at the forefront. We are available across India with most of listed...

**Responsibilities will include**: - Manage & respond to all Client enquiries - Produce and distribute correspondence - Research and resolve customer queries - Confidently manage customer expectations - Ensure all data is entered to systems in an accurate and timely manner - Produce weekly / monthly reports and actions as required - Upload documents and...

Job Location: Gurgaon Job Summary: The Customer Service Executive will be responsible for addressing customer inquiries, processing repair requests, providing after-sales support, and ensuring that each customer interaction enhances the overall brand experience. The individual will serve as the point of contact between the customers and the company's service...

Company Description Real Jobs Consulting Services is a reputable placement agency in Gurugram, offering high-class placement services such as HR consultancy, placement consultancy, manpower recruitment, and career consultancy. Our team of expert consultants is dedicated to helping clients realize their business potential through strategic HR services. Many...