Customer Service

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

JOB DETAILSPost: Customer Support Associate* Location: Gurgaon* Shift timings: Rotational Shifts(includes night shift too)* Working Days: 05 Days (Rotational)* Weekly Offs: 02 Days (Rotational)PERKS & BENEFITS* Incentives: Performance Based* PF & Medical Benefits* Both Side Cab ServiceELIGIBILITY CRITERIA* Bachelor's degree in any field* Excellent written...

Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Collaborate with teams for issue escalation* Provide exceptional service within blended processShare CV @ Office cab/shuttleProvident fund

Job OverviewWe are seeking a dedicated Customer Service professional to join to top Based in Gurgaon, this full-time, junior-level position is ideal for candidates with 1 to 3 years of work experience in the field. The successful applicant will be expected to provide top-notch customer support and contribute to the company's ongoing success in delivering...

JOB DESCRIPTION OF CUSTOMER SUPPORT - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - dealing with customer issues and churning out an easy-to-follow solution -...

· % of production time to be spent logged in on calls or web chat · Answer calls & chats with an approach to deliver positive customer satisfaction · Articulate complex client plans and provisions in a simplified and understandable manner helping participants make an informed decision · Maintain internal & client defined quality on calls · Understands...

Customer Service & Operations Analyst RequiJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You'll be liaising with customers and businesses to accurately collect information in order to solve their queries You'll be able...

*Customer Support Executive*Responsibility:Should be able to communicate with international usersExcellent Communication in EnglishGood thought processEligibility:Freshers can applyAny Graduate can applyReady to work in rotational shiftImmediate joinersSalary: Up to 35k CTCContact : Job Types: Full-time, Permanent, FresherPay: ₹25, ₹31,335.20 per...

Join us as a Customer Service & Operations Cash Management AnalystYou'll deliver customer and business outcomes by fulfilling customer's transactions and queries, supporting business processes, policies and procedures, and understanding customer and business needs, taking larger ownership of the customer deliverablesWe'll look to you to follow process steps...