Customer Service Representative
4 days ago
Crystal Clear is currently seeking dynamic individuals to join our team for the US Voice Process.
As a Customer Service Representative, you will be responsible for delivering exceptional customer service through effective communication and problem-solving skills.
Qualifications:
Must be comfortable working in Noida, Sector 60
~Excellent communication skills in English
~Positive attitude and ability to handle customer queries efficiently
Key Responsibilities:
~Handle inbound customer inquiries via phone calls
~Provide accurate and timely information to customers
~Resolve customer complaints and issues in a professional manner
Collaborate with team members to ensure customer satisfaction
~Meet and exceed performance targets and goals
Pay: ₹20,000.00 - ₹40,000.00 per month
Schedule:
- Monday to Friday
- Night shift
- UK shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- US Voice support: 1 year (required)
- Customer service: 1 year (required)
- US Chat support: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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