Customer Support Executive

3 weeks ago


Calicut, India YouGotaGift Full time

**Job Summary**

We are looking for a Customer Support Executive to join our team

**Responsibilities**:

- Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.
- Monitor the performance of all customer-related operations and provide progress and status reports.
- Maintain full working knowledge of all functions within the department
- Preferable knowledge of ZenDesk system

**Desired Skills and Experience**:

- Minimum 1-year experience working as a Customer Service Agent/Executive
- Fluent in English is a must both verbal and written
- Education: University graduate
- Good knowledge and use of Microsoft Office
- Excellent writing, communication and time management skills

**You can have**:

- Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..
- Best Medical Insurance covering you and your family
- Relocation Assistance
- A cool, tech-focused environment
- Flexibility in working hours

**Location**:
CyberPark, Kozhikode, Kerala

**Salary**: From ₹300,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Morning shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Title: Customer Support Executive (Female) **Job Description**: Key Responsibilities: Resolve customer complaints and issues efficiently and courteously. Provide accurate information about products, services, and policies to customers. Escalate complex issues to the appropriate department for resolution. Keep accurate records of customer interactions...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries and provide...


  • Calicut, Kerala, India AROOHA TRAVEL AND TOURISM Full time

    Job Description: Customer Support Executive (Immediate Joining) Company: Arooha Travel and Tourism Location: Calicut. Position Type: Full-time, Permanent Gender Preference: Female Languages Required: Fluent in English and Hindi Experience: Minimum 6 months to 1 year in customer support and tele-calling Job Responsibilities: Handle customer inquiries...


  • Calicut, India Webeaz Technologies Pvt Ltd. Full time

    We are seeking a dedicated and motivated Customer Support Intern to join our team at Webeaz Technologies Pvt Ltd. As a Customer Support Intern, you will play a crucial role in ensuring our clients receive exceptional support and assistance with our IT software products. This internship opportunity will provide hands-on experience in customer service within...


  • Calicut, India Make Your Own Perfume (MYOP) LLP Full time

    Conducting customer satisfaction surveys to understand what areas of the companys services need improvements. - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.- Dealing with customer issues and churning out an easy-to-follow solution. - Managing payment and delivery of customer...


  • Calicut, India Make Your Own Perfume (MYOP) LLP Full time

    **Responsibilities**: - Conducting customer satisfaction surveys to understand what areas of the companys services need improvements. - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution. - Dealing with customer issues and churning out an easy-to-follow solution. - Managing payment...


  • Calicut, India Future Connect Broadband Pvt. Ltd Full time

    Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Managing payment and delivery of customer orders - Helping customers choose the right product for their requirements and budget - Handling customer concerns and complaints in a timely manner - Informing customers of upcoming promotions or deals -...


  • Calicut, India Bistux Solutions Pvt. Ltd. Full time

    We are seeking a dynamic and results-driven individual to join our team as a Sales and Customer Engagement Specialist. This multifaceted role involves identifying potential leads online, initiating contact through various channels, and managing the entire sales process from lead generation to customer onboarding and post-sale support. **Key...

  • Customer Chat Support

    4 weeks ago


    Calicut, India RedTeam Hacker Academy Full time

    Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...


  • Calicut, India DKH MOTORS LLP Full time

    As a Customer Care Executive in our Service Department, you will be at the forefront of delivering exceptional customer experiences. Your primary responsibility is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing support related to our products and services. **Responsibilities**: Customer Interaction: Respond promptly...


  • Calicut, India May I Help You Consulting Service Full time

    May I Help You Consulting Service Designation: Customer Supporting Officer Location: Calicut Gender: Male Qualification: +2 / IATA, Tourisum, etc Experience: Freshers/ Experienced ( Tour travel company expereince) **Salary**: 12000-18000+ Esi+Pf+Incentives **Salary**: ₹12,723.25 - ₹18,742.50 per month Schedule: - Morning shift Supplemental pay...


  • Calicut, India Soft Fruit Solutions Full time

    Playspots is the largest sports facility booking Platform in India having presence 18 states, looking for business support executives to accelerate the expansion. **Responsibilities and Duties**: - Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain customers. - Assisting clients to...


  • Calicut, Kerala, India Met-leaf Full time

    Customer Relation Executive Job description Experience: 1-5 Years Location: Naduvannur, Calicut Salary & Perks: 8k - 20k -Best in the industry + Incentives Industry: Steel Manufactures **Position: Customer Support Executive** **Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)** **Responsibilities**: As a Customer Support...


  • Calicut, India CHEC KNOWLEDGE HUB PVT LTD Full time

    **Greetings from CHEC Knowledge Hub!!** Urgently looking for Client Support Executive to join our team at Calicut.(work from office) **Job description**: - Developing and sustaining long-lasting relationships with customers. - Excellent communication Skills - Preparing, reviewing, and finalizing sales proposals. - Utilizing social media platforms to...


  • Calicut, India SCOTT LUMIN PVT.LTD Full time

    **CUSTOMER RELATIONSHIP EXECUTIVE** **Job Title**: Customer Relationship Executive (CRE) **Department**: Sales **Reports To**:Sales Manager / DGM **Job Role Summary**: As a Customer Relationship Executive at Scott Lumin KYK, you will be responsible for managing customer relationships and ensuring their satisfaction with our products and services. You...


  • Calicut, India KLM Axiva Finvest Ltd. Full time

    We are in the lookout for Executives/Branch Managers having minimum 2 years’ experience in NBFC/banking/Insurance or any other similar financial Institutions. **Position: Branch Manager/Sr.Branch Manager/Customer service Executives** **Executive Openings at**:ATHOLI, BALUSSERY, ENGAPUZHA, KAKKODI, KALPETTA, KANHANGAD, KANNUR, KANNUR - PALLIKUNNU,...


  • Calicut, India Topslick Full time

    We are hiring Customer Service Executive.!! Industry: Digital & Electronics Retail Qualification: Degree Experience: Should have experience in customer service **Handling customer queries at Customer Service Desk** Location: Calicut **Salary**: ₹16,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...


  • Calicut, India Silky Weddings Full time

    **Job description** - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to...


  • Calicut, India Raf realtors Full time

    CUSTOMER RELATIONSHIP EXECUTIVE ( trainees ) We are looking trainees for customer relation ship Department Qualification : Any Degree FRESHERS MALE / FEMALE STIPEND : INTERVIEW BASED LOCATION : CALICUT HILITE BUSINESS PARK REQUIRED SKILL - Excellent communication - Ability to maintain customer relationships - Basic computer knowledge **Job Types**:...


  • Calicut, India Candela Learnings Full time

    Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their specifications. - Resolving queries and issues related to the products and...