Customer Support Executive
3 weeks ago
**Job Summary**
We are looking for a Customer Support Executive to join our team
**Responsibilities**:
- Resolving day-to-day customer complaints by ensuring highest levels of customer support and ensuring expectations are met in a timely and professional manner.
- Monitor the performance of all customer-related operations and provide progress and status reports.
- Maintain full working knowledge of all functions within the department
- Preferable knowledge of ZenDesk system
**Desired Skills and Experience**:
- Minimum 1-year experience working as a Customer Service Agent/Executive
- Fluent in English is a must both verbal and written
- Education: University graduate
- Good knowledge and use of Microsoft Office
- Excellent writing, communication and time management skills
**You can have**:
- Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..
- Best Medical Insurance covering you and your family
- Relocation Assistance
- A cool, tech-focused environment
- Flexibility in working hours
**Location**:
CyberPark, Kozhikode, Kerala
**Salary**: From ₹300,000.00 per year
**Benefits**:
- Flexible schedule
- Health insurance
Schedule:
- Morning shift
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
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