Customer Relation Executive
3 weeks ago
Customer Relation Executive
Job description
Experience: 1-5 Years
Location: Naduvannur, Calicut
Salary & Perks: 8k
- 20k -Best in the industry + Incentives
Industry: Steel Manufactures
**Position: Customer Support Executive**
**Experience: Minimum 2+ Years (Banking or Sales Experience Preferred)**
**Responsibilities**:
As a Customer Support Executive, your key responsibilities will include:
- **Customer Interaction**:
- Address customer inquiries, resolve issues, and ensure a positive experience.
- **Banking Knowledge (Added Advantage)**:
- Leverage your banking experience to assist customers with financial queries.
- Stay updated on banking products and services to provide accurate information.
- **Sales Support (Sales Experience Preferred)**:
- Collaborate with the sales team to support customer acquisition and retention efforts.
- Identify upselling or cross-selling opportunities and contribute to sales targets.
**Requirements**:
- Minimum of 2+ years of experience in customer support.
- Banking experience is an added advantage.
- Sales experience is preferred.
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints professionally.
**How to Apply**:
Role: Customer Success, Service & Operations - steel
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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