Customer Relation Executive
3 weeks ago
Building long-term relationships with new and existing Customers
- Identifying key customers
- Collecting and analysing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer
Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Master's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9778571726
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