Renewal Retention Officer
6 months ago
**Responsibilities**:
- Communicating with customers and sales representatives.
- Analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Day shift
Work Location: In person
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