Chat Support Executive
3 weeks ago
**ROLE AND RESPONSIBILTITY**
- Customer Care Specialist must possess excellent English verbal and written communication skills.
- Must have Customer Centric approach.
- Experience in International Customer Care Domain will be an added advantage and preferred
- Educational Qualification: Any Degree
- Salary is negotiable as per the experience and skill set.
- To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures.
- To ensure accurate information being provided with appropriate resolution.
- To maintain queue levels to agreed targets levels
**SKILLS**
- Compassion, so that customers are able to sense that you really care about them
- Sparkling conversation manner to make customers feel like you can relate to them
- Cool head under pressure to handle the easy and hard times
- 'Can do’ attitude and be willing to do and be your best every day
- Confidence to establish common ground, draw strength from setbacks and influence others
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Vikaspuri, New Delhi - 110018, Delhi: Reliably commute or willing to relocate with an employer-provided relocation package (required)
**Experience**:
- total work (required)
**Speak with the employer**
+91 9289856895
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