Customer Support Associate

3 months ago


Remote, India Wobot Intelligence Full time

**Responsibilities**:

- Validate sequence of images and individual video clips, on test data
- Regularly monitor the AI dashboard to oversee real-time alerts, notifications, and insights generated by our systems. Identify any anomalies, deviations, or potential issues within the data and take immediate action as necessary.
- Maintain effective communication with the team leads to keep them informed about ongoing tasks, challenges, and notable observations. Promptly report any technical issues, concerns, or patterns that require attention to ensure swift resolution.

**Requirements**:

- Prior experience in customer support, data analysis, or a related field is preferred.
- Comfortable working with image data, dashboards, and software tools.
- Good verbal and written communication skills to effectively interact with internal teams.
- Strong analytical and problem-solving skills to identify issues, troubleshoot, and provide solutions.
- Meticulous attention to detail to accurately reconstruct image sequences and identify anomalies.
- Ability to collaborate within a team-oriented environment, sharing insights and contributing to collective success.

**Timings**:4pm - 1am IST

**Working days**:6 days (with rotational week off)

**How we work**:

- We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.
- We value open discussion, ownership, and a founder mindset.
- We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.
- We encourage team bonding through bi-weekly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.
- We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.
- Wobot is an Equal Opportunity Employer.


  • Customer Support

    4 months ago


    Remote, India Tekhunt Solutions Full time

    **Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...


  • Remote, India Recruiterflow Full time

    Recruiterflow is a bootstrapped and profitable SaaS startup working with 1000+ recruitment agencies and 10,000+ recruiters globally. We are a CRM built for recruitment agencies that helps them be more productive. We have been focusing on revenue and profitability before it became an "in-thing to do for startups". We are a remote company and have been...


  • Remote, India MyfitSoul Technologies Private Limited Full time

    About the job Key responsibilities: 1. Work closely with our customers as well as other members of the customer support team 2. Communicate with the sales, technical, and product teams to ensure flawless execution of this support 3. Maintain superb verbal & written communication and handle a variety of tasks and projects at once 4. Execute daily customer...


  • Remote, India Renew Now solutions Full time

    An international voice process job in specialized work that involves handling customer queries and orders over the phone in one or more international languages. It requires customer service abilities, problem-solving skills, and technical know-how Responsibilities and Duties Provide customer support via phone calls for international...


  • Remote, India Zecruiters Jobconnect Private Limited Full time

    Urgent Requirement Work from Home oppurtunity Description: Responsibilities / Profile Customer Support Associate / Executive. Responsibilities include interacting with customers through telephone for support / sales related queries, billing / invoicing / renewals related assistance to customers etc. **Age - 18-30 years** **Work from home** **Office...


  • Remote, India MyfitSoul Technologies Private Limited Full time

    Customer support (Hybrid) MFS Solutions is a renowned company specializing in business process outsourcing (BPO). Our BPO services are designed to help businesses streamline their operations, reduce costs, and enhance overall efficiency. We take a client-centric approach, engaging closely with our clients to fully comprehend their unique requirements. This...


  • Remote, India WATI.io Full time

    **Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.** Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live...


  • Remote, India Murf AI Full time

    **Company Introduction** Murf AI is working on simplifying voice audio and making high-quality voice overs accessible to everyone, using artificial intelligence. Murf helps users create lifelike voice overs in a matter of minutes, without the need for any recording equipment. Founded by alumnus of IIT Kharagpur, we are an early-stage funded start-up...


  • Remote, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support (Blended) Qualification - 12 th skill - Handling customer over chat & Calls Must have System + Wifi Must have Good Communication Skill. Fresher & Experience both can apply. Pay: ₹6,000.00 - ₹8,500.00 per month **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1 year...


  • Remote, India MILIEU GROUP Full time

    **Responsibilities**: - Provide exceptional customer service and support to clients via various communication channels, including phone, and chat. - Handle customer inquiries, troubleshoot technical issues, and resolve complaints in a professional and timely manner. - Assist customers with product information, account management, and billing inquiries. -...


  • Remote, India V5 Global Services Pvt Ltd Full time

    **Profile - Customer Support Executive** **Permanent part time work from home** **Must have Excellent Communication Skills in English & Hindi** **Freshers & Experience both can Apply** **Working hours - 4 hrs 20 min rotational shift s and week off** **salary Range - 6K to 8.5 kLaptop or PC with latest processor and wifi mandatory** **Allowance - 800** **Job...


  • Remote, India Qurinom Solutions Full time

    **Role**: - ** Client Support Partner **Location**: - ** Remote **Job** **Type: -** Full Time **Responsibilities**: - ** - If a customer faces any issues, they have to take care of them and coordinate with the customer. - If the problem is regarding a technical issue, they have to connect with the backend team ASAP. - Deliver high-quality and timely...


  • Remote, India Pragati Tech Services, Nagpur Full time

    High English Proficiency and a Customer Service attitude/experience desired for Customer Support Executive role at Pragati Tech Services, Nagpur for their client, a leading Australian company. **Responsibilities**: - Generating reports using our ERP system (Training will be provided) - Basic report creation using MS-Excel - Data entry in backend system and...


  • Remote, India Brandwatch Full time

    Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...


  • Remote, India Recooty Full time

    We are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...


  • Remote, India Faptic Tech Full time

    **Role** Accelerate your development and exposure to high performance technology and client success practices. Join Faptic Technology, a fast-growing scale-up organization with an ambition to be recognized as one of the leading technology companies in the region. Our global client base needs Client Success support: Associates who love providing...


  • Remote, India Amber Internet solutions Full time

    Sales and Support **Customer Support Intern (Pune-Hybrid)**: - Remote | Internship- If you are passionate about making international mobility and living, seamless and accessible, then We're looking Customer Support Interns who can assist us in proving our customers with resolutions and resolve their queries. **Responsibilities**: - Identify and assess...


  • Remote, India Nova Benefits Insurance Brokers Full time

    **CTC: 3.5 -4 LPA**: **Location - Remote**: **About NovaBenefits**: **Nova Benefits** is on a mission to provide the best in class health and wellness benefits for employees in India. We envision that a vast majority of the county's population will get better access to high-quality healthcare through their employers. We are a tech-first company and believe...


  • Remote, India WATI.io Full time

    **Wati is a Series B, fast growing SaaS platform that is revolutionizing how companies communicate with their customers.** Through our cutting-edge customer engagement software built on Whatsapp’s Business API, businesses are now able to have personalised conversations, be easily accessible and engage with their customers in-real time - at scale! We live...


  • Remote, India Rackspace Full time

    **Job Title: Customer Success Associate I - IN** **JOB DESCRIPTION**: - Provides support to the Service Delivery Managers in our largest customer base ensuring fast and efficient response and resolution of customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associate proactively manage inbound customer requests and...