Process Trainer
7 months ago
**Eligibility**:
- 1 year of experience in training domain as Trainer and should be from BPO background
- Knowledge of trainer’s KPIS, understanding of TNI & TNA.
- Extensive knowledge of instructional design theory, leaning models and learning principle (ex. Adult learning principle).
- Good communication and presentation skills
**- **Preferably from Banking sector.
**. Who can speak Hindi.**
**Qualification**:
- Graduate must in any discipline from a recognized university**.**:
- **Roles and responsibilities**:
- Conduct new hire training and soft skills / Negotiation skill training
- Should complete monthly cyclic activities including refresher training, update training and PKT
- Sensitize to training needs / understand learning requirements of different learning groups
- Liaison with the Quality and Operations to identify, screen and execute process improvement plans
- Ability to execute training tasks / assignment on short notice
- Interested to deliver and contribute towards process improvement
**- **Preferably from Banking
- Customer Focus
- Driving Growth & Innovation
- Communication & Influence
- Initiative & Drive
- Building talent
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹450,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Teaching: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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