Reception/concierge Services

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office supplies and equipment. Managing...

**Job Summary** - Reception, Front Desk and Concierge. - Welcoming and assisting guests in a professional manner. - Handling basic inquiries and sorting mail. - Answering telephone calls, as well as screening and forwarding calls. - Performing other administrative tasks. **Required Experience, Skills and Qualifications** - Diploma/Graduate in Hotel...

Hotel Receptionist Job Description: Top Duties and QualificationsOn this page * * * * A Hotel Receptionist, or Front Desk Officer is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the...

Job Description:As a Reception Agent at Novotel Chennai Chamiers Road, you will create memorable experiences for our guests from the moment they arrive through to their departure.Key Responsibilities:- Greet and check-in guests, respond to requests, and settle accounts while providing exceptional service- Take initiative to add a personalized experience for...

Job Title: Senior Reception and Administrative CoordinatorAbout Us:Precisionit Group is a dynamic organization that values efficiency and productivity. We are seeking a highly organized and skilled individual to join our team as a Senior Reception and Administrative Coordinator.Salary Range:$55,000 - $65,000 per annum, depending on experience.Job...

Greet customers warmly upon arrival and direct them to the appropriate service advisor or department. - Schedule and manage service appointments using the center’s scheduling software. - Maintain accurate records of customer interactions, service requests, and appointments. - Assist with the preparation of service estimates and invoices. - Keep the...

Located in the heart of Chennai, our hotel is a vibrant hub for travelers and business professionals alike. As a Duty Operations Manager at ibis Chennai City Center - An Accor Brand, you will be responsible for ensuring the smooth functioning of our front office operations.About the RoleWe are seeking a highly motivated and organized individual to join our...

Greet customers warmly and determine their service needs. - Listen to customer concerns, provide accurate information about services, and offer recommendations based on vehicle condition and customer needs. - Schedule service appointments and manage the service calendar to optimize workflow. - Prepare and present service estimates and obtain customer...

Welcoming guests at the main entrance, and greeting them appropriately as per the time. - Escort guests to their rooms and explain hotel facilities. - Assist the guests to deliver all baggage, faxes, messages, and packages to guests and do several other tasks according to the guest’s request. - Assist with valet parking during the arrival and departure of...

Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years of work experience in hotel operations as...

**Company Description**: - Accor_ is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries. - An opportunity to be with world’s preferred hospitality company. - Captivating and rewarding experience working along side passionate professionals Range of exclusive Heartist...

**Location**: Mahindra World City **Experience**: 3-5years **Qualification**: Any Degree **Roles and Responsibilities** - **Proficiency in MS Office, excellent communication, and interpersonal skills.** - Greet and assist visitors, ensuring a professional and welcoming reception experience. - Answer and route incoming calls promptly and professionally. -...

**Expectations from the role** - Be an All Rounder in terms of delivering Customer Experience - Concierge: ○ Interact with customers and be the face of the brand from an operations perspective ○ Respond to customer queries over chat/call adhering to SLAs ○ Handle escalations from customers - understand the problem, fix it and close the loop with...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Job DescriptionPrime Function:Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.Liaise with different departments for smooth and coordinated work.Ensure cleanliness of all areas under the Front Office viz., Lobby,...

Job SummaryWe are seeking a Hotel Guest Services Representative to provide exceptional service to our guests. This role is responsible for ensuring that our hotel standards are met, and our guests have an unforgettable experience.About the RoleThis full-time position is part of our Guest Services team at Park Hyatt Chennai in Chennai, India. The successful...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

**Job location-Vanagaram**_ - **Salary-10000 k to 12000 k**_ A front office executive's responsibilities include: - **Reception**: Greeting visitors, welcoming customers, and ensuring the reception area is neat and tidy - **Phone calls**: Answering phone calls and directing them to the appropriate person or department - **Mail and packages**: Handling...

**Job description** - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Maintain office security by following safety procedures...

**Responsibilities**: - **Customer Service**: Greet, welcome, and assist residents, clients, and guests. Conduct lobby rounds and respond promptly to inquiries. - **Administration**: Utilize helpdesk software, maintain accurate records, and gather resident feedback. - **Operations**: Perform additional duties as assigned, ensure cleanliness of the reception...