Implementation & Support Executive

3 weeks ago


Kolkata West Bengal, India Applied Research Works Full time

**Job Title**:Implementation and Support Executive

**Key Responsibilities**:

- Support the implementation process for our healthcare IT solutions.
- Collaborate with clients to gather requirements, assess needs, and customize solutions to meet their specific goals and objectives.
- Conduct knowledge transfer sessions for end-users to ensure they are proficient in utilizing our technology solutions effectively.
- Provide ongoing support and troubleshooting assistance to clients, addressing any technical issues or concerns in a timely manner.
- Serve as the primary point of contact for client inquiries, escalations, and feedback, and coordinate with internal teams to resolve issues and deliver solutions.
- Monitor performance and proactively identify areas for improvement or optimization to enhance client satisfaction and maximize value.

**Qualifications**:

- Bachelor's degree in Healthcare Management, Information Technology, Computer Science, or related field.
- Previous experience in implementing and supporting healthcare IT solutions is highly desirable.
- Strong understanding of healthcare industry standards, regulations, and workflows.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and internal teams.
- Detail-oriented with strong problem-solving and analytical abilities.
- Ability to work independently and collaboratively in a fast-paced environment.

**Job Types**: Full-time, Permanent

**Salary**: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid time off

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 2 years (required)

Work Location: In person



  • Kolkata, India EasyReports Full time

    Implement and support EasyReports - our Reporting, MIS and Analytics solutions **Responsibilities and Duties** - Interact with customers for delivery and support - Gathering requirements and issue details from clients - Providing support and training to clients - Maintaining the customer support ticketing system with details **Required Experience, Skills...


  • Kolkata, West Bengal, India Teleperformance Full time

    WE ARE HIRING FOR TELEPERFORMANCE KOLKATA LOCATION PROFILE : CUSTOMER SUPPORT EXECUTIVE PROFILE - CANDIDATES WHO STAYS IN KOLKATA LOCATION CAN APPLY. - CANDIDATES WHO HAS COMPLETED THEIR GRADUATION CAN APPLY. - CANDIDATES WITH EXCELLENT COMMUNICATION SKILLS. - CANDIDATES WHO HAS PRIOR WORK EXPERIENCE IN CUSTOMER SUPPORT EXECUTIVE PROFILE. - CANDIDATES MUST...


  • Kolkata, West Bengal, India Onex Solutions Pvt Ltd Full time

    Office Location - New Town, Kolkata. Mandatory - Laptop Experience - 1 Yr - 3 Yrs Job Description - We are looking for a qualified Customer Support Executive to manage the customer service and after-sales support. Customer Support Executive Responsibilities: - Giving Support to Clients. - Resolving clients issues. - Giving Product Demos to Clients via...


  • Kolkata, West Bengal, India Spotrix India Web Solution Pvt Ltd Full time

    **JOB OPENING FOR CUSTOMER SUPPORT EXECUTIVE** **SPOTRIX INDIA WEB SOLUTIONS PVT. LTD.** **GARIA, KOLKATA-700047** Greetings From Spotrix India Web Solutions Pvt. Ltd.!! **JOB REQUIREMENTS**: - Background from sales will be considered an advantage - Excellence in English communication skills in typing and verbal process, ability to maintain good client...


  • Kolkata, West Bengal, India Techtheta IT Solution Full time

    Company: - *Techtheta IT Solution* About us: - We are the leading IT company in B2B service, we provide software solutions to various type of businesses like retailer, wholesalers, manufacturers Designation: - CSE *Customer Support Executive* Experience: - above 6 months of sales or field support Salary - Hike based on your current salary + fixed TA+...


  • Rajarhat, Kolkata, West Bengal, India Lead Height Full time

    **Company Name - **Lead Height Company Website **Job Profile**: - Customer Support Executive **Job Brief**: **Customer Support Executive Responsibilities**: - Answer inbound customer calls - Handle renewals and cancellations - Provide account information and status - Provide workflow assistance - Manage all customer issues and requests - Develop and...


  • Kolkata, West Bengal, India BT Full time

    Customer Service Support Advisor **Job Req ID**:28323**Posting Date**:22 Jan 2024**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...


  • Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:25180**Posting Date**:1 Nov 2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and...


  • Kolkata, West Bengal, India BT Group Full time

    Customer Service Support Advisor **Job Req ID**:33221**Posting Date**:17 May 2024**Function**:BT contact centres**Unit**:Finance, Strategy & Business Services**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Why this job matters** The Customer Service Advisor 2 assists customers across all channels, delivering customer value...


  • Kolkata, West Bengal, India Teleperformance Full time

    We are Hiring for Teleperformance Profile: Customer Support Executive Location: Kolkata Salary : 10,200.00-28,755.00 Interview will be Walk-in Work from Office **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,200.00 - ₹28,755.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night shift - Rotational...


  • Kolkata, West Bengal, India BT Group Full time

    System Downtime Notice We appreciate your understanding and continued interest in BT Group. Customer Service Support Advisor **Job Req ID**:26959**Posting Date**:29 Nov 2023**Function**:BT contact centres**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:competitive**Why this job matters** The Customer Service Advisor 2 assists customers...


  • Kolkata, West Bengal, India Teleperformance Full time

    **CUSTOMER SUPPORT EXECUTIVE** We are Hiring for **Teleperformance Kolkata **Location **Responsibilities** - Customer's query resolution - Providing necessary feedback - Working in team - Maintaining the all the data - Following all the rules and regulations of the company Salary : 15K - 30K CTC Process : Domestic Process, International Process Shift :...


  • Garia, Kolkata, West Bengal, India MSOURCE CONSULTANCY SERVICES Full time

    **About MSOURCE** MSOURCE is a management consultancy ,provide a wide range of business support services such as social media marketing, Document preparation, Market research and survey, HR services including recruitment, Manpower outsourcing, project outsourcing and many more. **Address: 291,Subhasgram Station Road, Near Subhasgram Railway Station Kol:...


  • Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

  • Cdm Support

    1 month ago


    Kolkata, West Bengal, India BT Group Full time

    CDM Support **Job Req ID**:28618**Posting Date**:23 Jan 2024**Function**:Commercial Services**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Commercial Operations Associate 2 assists the delivery of sales programs and bid pursuits through standardised tasks, contributing to commercial outcomes...


  • Gariahat Road, Kolkata, West Bengal, India Cubic HR Full time

    we are looking for **Technical Support Executive **for one of our clients in the **Hospital** industry **Job Role: - **Need to manage Back End Operation Software of Hospital. - Need to Demonstrate it. *Provide technical Support. *Need to go to clients place for demonstrate and after sale service *Need to follow up with the leads and try to convert it on...


  • Gariahat Road, Kolkata, West Bengal, India Cubic HR Full time

    we are looking for **Technical Support Executive **for one of our clients in the **Hospital** industry **Job Role: - **Need to manage Back End Operation Software of Hospital. - Need to Demonstrate it. *Provide technical Support. *Need to go to clients place for demonstrate and after sale service *Need to follow up with the leads and try to convert it on...

  • SAP Manager

    3 days ago


    Kolkata, India Anlage Infotech Full time

    Exp : 12 to 15 yrsSkill : SAP Manager( Technical + People manager)Location : Chennai/ KolkataWork mode : Hybrid(Work from office for 2 days)SAP App Dev ManagerJob Description :SAP App Dev Manager will be responsible for delivering projects adhering to established processes and simultaneously handling critical situations. Candidate will be willing to take up...


  • Kolkata, West Bengal, India Teleperformance Full time

    **Customer Support Executive** **Teleperformance Kolkata** - Candi vfvfc **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,023.42 - ₹29,940.43 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Night shift - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th...

  • SAP HCM Consultant

    1 month ago


    Kolkata, India Notus Full time

    Role : SAP HCM Location : : Description : - Have minimum 4 years SAP/HCM functional experience, Skilled in implementation, customization and maintenance of SAP/HCM module and related sub modules - Should have at least 1 ETE implementation experience - Have advanced architectural knowledge of SAP track record in SAP implementation methodology -...