Customer Support Executive
2 months ago
Office Location - New Town, Kolkata.
Mandatory - Laptop
Experience - 1 Yr - 3 Yrs
Job Description
- We are looking for a qualified Customer Support Executive to manage the customer service and after-sales support.
Customer Support Executive Responsibilities:
- Giving Support to Clients.
- Resolving clients issues.
- Giving Product Demos to Clients via online & face to face.
- Providing the new employees with product training sessions for enhancing their skills.
- Scheduling campaigns.
- Knowledge of CRM systems.
- Updating backend & support related sheets.
- Preparing Product Manuals.
Skills Required
- Exceptional verbal and written communication skills.
Good problem-solving abilities.
A customer-oriented individual.
Ability to meet deadlines and prioritize tasks.
Excellent phone etiquette and active listening abilities.
**Salary**: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 1 year (preferred)
**Speak with the employer**
+91 7604042234
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