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Customer Support Executive

2 months ago

Kolkata West Bengal, India Onex Solutions Pvt Ltd Full time

Office Location - New Town, Kolkata.

Mandatory - Laptop

Experience - 1 Yr - 3 Yrs

Job Description
- We are looking for a qualified Customer Support Executive to manage the customer service and after-sales support.

Customer Support Executive Responsibilities:

- Giving Support to Clients.
- Resolving clients issues.
- Giving Product Demos to Clients via online & face to face.
- Providing the new employees with product training sessions for enhancing their skills.
- Scheduling campaigns.
- Knowledge of CRM systems.
- Updating backend & support related sheets.
- Preparing Product Manuals.

Skills Required
- Exceptional verbal and written communication skills.

Good problem-solving abilities.

A customer-oriented individual.

Ability to meet deadlines and prioritize tasks.

Excellent phone etiquette and active listening abilities.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Speak with the employer**
+91 7604042234

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