Customer Support and Sales Executive

4 weeks ago


Kolkata West Bengal, India Great Media Technologies Pvt Ltd Full time

**Job Summary**:
We are seeking a highly motivated and proactive individual to join our team as a Customer Support and Sales Executive, where you will be responsible for effectively communicating with leads and existing clients, providing exceptional customer service, and meeting sales targets.

**Responsibilities**:

- Make outgoing calls to leads interested in our free counseling services. Engage with potential clients, provide information about our services, and schedule appointments for counseling sessions.
- Receive incoming calls from leads and existing clients. Address their inquiries, provide guidance and support, and ensure a positive customer experience. Resolve any issues or concerns raised by clients in a timely and professional manner.
- Meet monthly sales targets by effectively promoting our counseling services and converting leads into clients. Employ persuasive and consultative selling techniques to increase client enrollment.
- Prepare daily reports summarizing call activities, leads generated, conversions, and sales achievements and maintain accurate records of client interactions.

**No direct sales is involved* *Only signing up the interested clients**

**Requirements**:
**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus



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