Academic Counsellors

2 weeks ago

Bengaluru, India resourcetree Full time

**Job Title: Academic Counsellor**

**Location**: Bangalore

**Job Type**: Contract to Hire(4months)

As an Inside Sales Executive and Academic Counsellor at [Company Name], you will play a pivotal role in guiding potential students through the enrolment process while maintaining a strong focus on their academic and career goals. You will serve as a bridge between our educational programs and the aspirations of our prospective students. This dual role requires a balance of sales acumen, educational knowledge, and excellent interpersonal skills.

**Key Responsibilities**:
1. **Sales Responsibilities**:

- Conduct outbound sales calls and follow up with leads to promote our educational programs.
- Understand the needs and objectives of prospective students to effectively present the benefits of our programs.
- Meet and exceed sales targets and quotas.
- Maintain accurate records of sales activities, including lead generation, follow-ups, and conversions.
- Build and maintain relationships with potential students to nurture them through the enrolment process.

2. **Academic Counselling Responsibilities**:

- Provide comprehensive academic counselling to prospective students to help them select the most suitable program based on their goals and qualifications.
- Stay up-to-date with our academic offerings, admission requirements, and program details.
- Address academic inquiries and concerns from prospective students.
- Collaborate with academic advisors to ensure students receive accurate and timely information.

3. **Customer Relationship Management**:

- Maintain a positive and professional rapport with prospective students.
- Address inquiries, concerns, and objections with empathy and a customer-centric approach.
- Follow up with students throughout their enrolment journey to ensure satisfaction and retention.

4. **Reporting and Documentation**:

- Prepare reports on sales activities, lead conversion rates, and academic counselling statistics.
- Maintain accurate and organized records of student interactions and enrolment progress.

Qualifications:

- Bachelor's degree in a related field is preferred but not mandatory.
- Proven experience in sales, preferably in the education sector.
- Strong interpersonal and communication skills.
- Being empathetic and patient when dealing with students.
- Goal-oriented with a track record of meeting or exceeding targets.
- Ability to quickly grasp knowledge about educational programs.
- Familiarity with CRM software and sales tools is a plus.
- Highly organized and detail-oriented.
- Willingness to adapt to a dynamic work environment.

**Salary**: ₹300,000.00 - ₹500,000.00 per year

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English & Hindi (required)

**Speak with the employer**
+91 9810299440

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