Customer Relationship Officer

1 week ago


Nasik Nashik Maharashtra, India CSB Bank Full time

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Customer Relationship Officer (Location...
- MFT7527
- Retail BankingNasik
- Posted On

- 30 Jan 2024

- Required Experience

- 1 - 3 Years
Basic Section
- No. Of Openings

99

Grade

NA1

Designation

Others

Closing Date

30 Jun 2024
- Organisational
- Organisation

CSB Bank

Organization Unit

Retail & SME (Business And Risk), Operations & IT

Sub Org Unit 1

Retail Banking

Sub Org Unit 2

Retail Branch Banking

Sub Org Unit 3

Retail Branch Banking

Sub Org Unit 4

West 2 Zone

Sub Org Unit 5

Aurangabad Cluster

Sub Org Unit 6

Nasik - Branch

Branch/Department Code

357

Branch/Department Name

Nasik - Branch

Country

India

Geographic Zone

West

State

Maharashtra

City

Nasik

Worksite

Nasik

Worksite Code

357
- Skills
- Skill

CUSTOMER SERVICE

CROSS SELLING

LEAD GENERATION

Minimum Qualification

ANY GRADUATION

CERTIFICATION

No data available

Working Language

No data available
- Job Description
- Job Role: Customer Relationship Officer

Job Purpose

Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer’s financial requirements.

Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential


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