Customer Relationship Executive

3 weeks ago


Wagholi Pune Maharashtra, India Crowning Consulting Full time

**Job Title: Customer Relationship Executive (Automobile Dealership)**

**Responsibilities**:

- Build and maintain strong, long-lasting customer relationships through personalized communication and follow-up.
- Stay updated on industry trends, product knowledge, and competitor activities to provide informed recommendations to customers.
- Participate in dealership events, promotions, and community outreach activities as required.
- Conduct regular follow-ups with customers to ensure satisfaction and address any concerns or issues promptly.
- Act as the primary point of contact for customers, addressing inquiries, resolving complaints, and providing information about products and service

**Requirements**:

- Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- 3 years of experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving abilities and a proactive approach to addressing customer needs.
- Proficiency in CRM software and Microsoft Office suite.

**Job Types**: Full-time, Permanent

**Salary**: ₹27,000.00 - ₹33,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- CRE: 2 years (preferred)
- Customer service & sales: 3 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Wagholi, Pune, Maharashtra (required)

Ability to Relocate:

- Wagholi, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person



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