Customer Relationship Executive
3 weeks ago
**Job Title: Customer Relationship Executive (Automobile Dealership)**
**Responsibilities**:
- Build and maintain strong, long-lasting customer relationships through personalized communication and follow-up.
- Stay updated on industry trends, product knowledge, and competitor activities to provide informed recommendations to customers.
- Participate in dealership events, promotions, and community outreach activities as required.
- Conduct regular follow-ups with customers to ensure satisfaction and address any concerns or issues promptly.
- Act as the primary point of contact for customers, addressing inquiries, resolving complaints, and providing information about products and service
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field preferred.
- 3 years of experience in a customer-facing role, preferably in the automotive industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving abilities and a proactive approach to addressing customer needs.
- Proficiency in CRM software and Microsoft Office suite.
**Job Types**: Full-time, Permanent
**Salary**: ₹27,000.00 - ₹33,000.00 per month
Schedule:
- Day shift
- Morning shift
**Experience**:
- CRE: 2 years (preferred)
- Customer service & sales: 3 years (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Wagholi, Pune, Maharashtra (required)
Ability to Relocate:
- Wagholi, Pune, Maharashtra: Relocate before starting work (required)
Work Location: In person
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