Guest Relation Executive

5 months ago


New Delhi, India The Metropolitan Hotel & Spa Full time

FEMALE CANDIDATES ARE PREFERRED.
- Welcome guests during check
- giving a fond farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashier activities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.

**Salary**: ₹22,000.00 - ₹24,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8130194142



  • Delhi, India HR Interface Executive Search Services Full time

    Note for applicant:We will let you know the name of the company during the application process so go ahead & apply. Your cv will not be sent anywhere without discussing the name of the company with you. Only looking for Mumbai based candidates. Not accepting out of Mumbai applications.About: HR Interface Executive Search has been mandated to hire for our...


  • New Delhi, India Radisson Blu Marina Hotel Connaught Place - Hotel Management Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where we...


  • new delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Guest Relations Team is the heart of the house where we...


  • New Delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Guest Relations Team is the heart of the house where we...


  • New Delhi, India Career Craft Consultants Full time

    Meets and greet all guests upon arrival and departure. - Escorts VIP guests to their allocated room and explain the facilities and room features. - Maintains regular contacts with the guests. - Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions. - Records daily activities and complaints in the guest...


  • New Delhi, India go STOPS Full time

    We are looking for candidates best suited to the role of a Guest Relations Executive to manage and provide the best quality service to customers who chose our avenue expecting outstanding facilities. You are expected to possess astounding communication skills and display efficient management and problem-solving skills. You are supposed to be a...


  • Delhi, Delhi, India Grow4sure Consulting Pvt. Ltd Full time

    **Job Title**: Guest Relations Executive **Department**: Guest Services **Job Overview**: The Guest Relations Executive is responsible for overseeing the guest services team and ensuring exceptional service delivery. This role involves managing guest interactions, resolving complex issues, and implementing strategies to enhance guest satisfaction and...


  • Delhi, Delhi, India HR Interface Executive Search Services Full time

    Job Title: Guest Relations Executive for Luxury JewelleryWe are seeking a highly skilled Guest Relations Executive to join our team at HR Interface Executive Search Services. The ideal candidate will possess 1-2 years of experience in guest relations or customer service, preferably in a luxury retail environment.Key Responsibilities:Greet customers warmly...


  • New Delhi, India Tarc Limited Full time

    Number of positions - 2 Locations - Delhi& Gurgaon Min. 1 year exp. in Guest Relationship/Front office role. Roles and Responsibilities - Proven experience as a front desk representative or relevant position - Strong communication and people skills. - Manage Front Office, Visitors, Guests - Route calls to specific people. - Handling EPBX Calls incoming and...


  • Delhi, Delhi, India Stemford India Pvt Ltd Full time

    **Job Title: Guest Relation Executive/Sr. Guest Relation Executive**Level/Grade: S2 / S3 Report to: GRAM/GRDM/GRM Location: Galleria Market Gurgaon & Khan Market **Main Responsibilities / Job Summary**: 1. GRE/Sr. GRE is responsible for the Operation of the Outlet. 2. He/She ensures a warm welcome to all guests and provides an ever-lasting experience 3....


  • Delhi, Delhi, India Hyatt Regency Delhi Full time

    Summary **Qualifications**: You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Guest Relation Executive responsible to assist the FO Manager in ensuring the efficient and economic operation of the FO...


  • New Delhi, India Burma Burma Restaurant & Tea Room Full time

    Greet warm welcome and farewell to all guests visiting the outlet. - Ensures availability of neat and clean menus for all guests, always. - Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area). - Takes and maintains records of reservations and co-ordinates...


  • Delhi, Delhi, India SAI Call Net Full time

    **Guest Relation Executive For Restaurant and Banquet Hall** **Job description: - ** Excellent English Communication Skills, Good and Pleasing Personality, Experience in Food & Beverage, Hospitality Industry Preferred Perks and benefits Duty Meals, HRA, Medical Insurance, Service Charge Role: Guest Service Associate Industry Type: Hotels &...


  • Chanakya Puri, Delhi, Delhi, India Career Craft Consultants Full time

    Meets and greet all guests upon arrival and departure. - Escorts VIP guests to their allocated room and explain the facilities and room features. - Maintains regular contacts with the guests. - Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions. - Records daily activities and complaints in the guest...


  • new delhi, India Radisson Hotel Group Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Guest Relations Team is the heart of the house where we...


  • Chanakyapuri, Delhi, Delhi, India Career Craft Consultants Full time

    **Position - Guest Relations Executive**: - **Salary - Hike on your current salary**: - **Shift - 9 hours, Rotational**: - **Working days - 6 days**: - **Height - Minimum 5'4 Tall**: - **Location - Chanakyapuri, Delhi** **Job Description -** **Interacting with Guests** **escorting them to their rooms** **Taking care of the Lobby Area** **Taking...


  • New Delhi, India Radisson Hotel Group Full time

    Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where...


  • New Delhi, India Radisson Hotel Group Full time

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...


  • new delhi, India Radisson Hotel Group Full time

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...


  • new delhi, India Radisson Blu Marina Hotel Connaught Place Full time

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...