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Guest Relation Executive
3 days ago
Meets and greet all guests upon arrival and departure.
- Escorts VIP guests to their allocated room and explain the facilities and room features.
- Maintains regular contacts with the guests.
- Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions.
- Records daily activities and complaints in the guest relations logbook and informs the respective department heads for immediate actions.
- Assists all guests utilizing the Executive Lounge.
- Works closely with the Food and Beverages team specially Room Service Team and Executive Lounge Team.
- Promote all our outlets and any special promotions going on.
**Job requirements**
Experience - min 1 year of experience in any filed
Education -+2 ( Aviation ) or Graduation and Above
Minimum Height - 5'4 and weight proportionate
Salary - Upto 35,000/- per month + Duty meal
Pay: Up to ₹40,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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