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Guest Relations Executive

9 months ago

New Delhi, India go STOPS Full time

We are looking for candidates best suited to the role of a Guest Relations Executive to manage and provide the best quality service to customers who chose our avenue expecting outstanding facilities. You are expected to possess astounding communication skills and display efficient management and problem-solving skills. You are supposed to be a customer-oriented employee and deal hands-on with demands and complaints of customers.

Responsibilities
  • Prepare a proper list after gathering the arrival and check-in information of all the guests. 
  • Attend to inquiries requested by the guests regarding facilities provided and everything else. 
  • Check if adequate welcome amenities are available for everyone whose arrival is on the list. 
  • Attend to VIPs(Very Important Persons) with more attention and hostility. 
  • Maintain a polite and humble personality while attending to the guests.