Front Office Executive
5 months ago
**Overview**: We are seeking a dedicated Front Desk Manager to oversee the operations of our front desk and ensure exceptional guest experiences at our hotel. **Duties**: - Manage all front desk activities including check-ins, check-outs, and guest inquiries. - Train, supervise, and support front desk staff. - Resolve guest issues promptly and professionally. - Maintain updated records of bookings and payments. - Coordinate with other departments to ensure guest satisfaction. - Oversee night audit procedures and ensure accuracy. - Implement and maintain phone systems and hotel management software. **Qualifications**: - Proven experience in hotel or hospitality management. - Excellent customer service and communication skills. - Proficiency in front desk operations and guest relations. - Ability to work effectively in a fast-paced environment. - Bilingual proficiency is a plus. Join our team and be part of creating memorable experiences for our guests
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Morning shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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