Client Success Associate

3 days ago


Goa Goa, India WeddingsdeGoa Full time

As a Client Success Associate at WeddingsDeGoa, you will play a dynamic role in building long-term relationships with our existing clients. Connecting via digital medium in adding value to them via profile updates. Driving revenue growth through renewals, sales, and new service offerings will be a part of the process. Additionally, you will manage chat functionality on our website to engage with web visitors, answering their queries and guiding them effectively.

**Key Responsibilities**:

- _**Client Engagement**:_
- Build and maintain strong, trust-based relationships with clients through regular communication and follow-ups.
- Act as the primary point of contact for all client needs, inquiries, and feedback.
- _**Website Chat Management**:_
- Manage and operate the channel to engage with visitors and answer their queries in real-time.
- Provide accurate information, resolve questions, and guide online visitors toward relevant services or solutions.
- Ensure a seamless and friendly interaction experience for all website visitors.
- _**Client Satisfaction**:_
- Understand client goals and ensure our services align with their expectations.
- Resolve client concerns promptly and effectively, enhancing their experience.
- _**Revenue Growth**:_
- Proactively identify opportunities to upsell and cross-sell additional services.
- Drive client renewals by consistently delivering value and showcasing our offerings.
- Collaborate with the sales team to generate new packages and referrals.
- _**Data Management**:_
- Maintain detailed records of client interactions, feedback, and preferences.
- Analyze client and visitor data to identify trends and opportunities for service improvement.
- _**Value Addition**:_
- Share insights, tips, and updates with clients to keep them engaged and informed.
- Recommend personalized solutions to meet individual client needs.

Join us at WeddingsDeGoa and play a dynamic role in transforming client interactions and shaping exceptional experiences

Freshers are welcome to join.

**Job Type**: Permanent

Pay: ₹195,000.00 - ₹250,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Location**:

- North Goa, Goa (preferred)

Work Location: Hybrid remote in North Goa, Goa

Application Deadline: 06/12/2024
Expected Start Date: 09/12/2024



  • Goa, India SJ INNOVATION Full time

    **Business Development **Goa,India**: *** **About the Role**: **We are searching for a dynamic and enthusiastic Client Relations Associate to join our team. This pivotal role involves cultivating and sustaining robust client connections while collaborating with our global teams.** **Responsibilities**: - Client Account Oversight: Supervise client accounts...

  • Sales Associate

    2 months ago


    Goa, Goa, India Sanda Hotels Full time

    **Job Title**: Business Development Associate **Location**: Delhi / Mumbai **Job Type**: Full-Time **Responsibilities**: - Identify and analyze potential markets and opportunities for growth. - Establish and maintain relationships with clients, partners, and stakeholders. - Develop strategies for acquiring new clients and expanding existing accounts. -...


  • Goa, Goa, India VB TECHNOLOGIES Full time

    Job Profile: Sales & Marketing Associate/ Business Development Associate (in-bound process) Company : V.B. Technologies (US IT Consulting) **Duties/ Roles and Responsibilities -** - Set up meetings between client decision makers and company practice managers. - Effectively manage multiple job requisitions and deliver on a high-volume basis. - Will be...

  • Helpdesk Associate

    5 months ago


    Goa, India Adreso Full time

    The Helpdesk Associate is responsible for providing technical support and assistance to employees and clients regarding hardware, software, and network-related issues. This role requires strong problem-solving skills, excellent communication abilities, and a customer-focused approach to ensure high-quality support and service. Pay: ₹16,000.00 -...

  • Sales Associate

    6 months ago


    Goa, India Makoto HR Solutions Full time

    Job Opening in Real Estate **Sales Associate / Representative** Location - **Goa** Budget upto **35000 to 50000 in hand per month** Qualification - **MBA in Sales or Marketing** Job Description - Looking for experience in real estate or developer for the **sale of Luxury Villas & Apartment**. Identify sales and services that would appeal to new...

  • Sales Associate

    2 months ago


    Goa, Goa, India Xpansecafe Full time

    _Welcome to Team 24!_ At Team 24, we are a dynamic and forward-thinking group in the Food and Beverage industry, dedicated to redefining the café experience. Our latest venture, Tap House Beverages Pvt Ltd, is set to launch Alcoholic Beverages in Goa, and we're on a mission to create a unique Fenni based cocktail brand "Rosita" that highlights the unique...


  • Goa, India Accelya Full time

    **Job purpose** As an Associate III - Business Processing, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external. **What will you do?** **What do you need to know?

  • Front Office Associate

    6 months ago


    Goa, India Bloom Hotel Group Full time

    **Front Desk Associate Duties and Responsibilities** - Greet and check in clients. - Verify payment methods and update client information. - Assist with incoming and outgoing mail correspondence. - Keep reception area clean and welcoming. - Assist with filing and other administrative tasks as needed. **Salary**: ₹9,078.90 - ₹18,000.00 per...

  • Operations Associate

    6 months ago


    Goa, India SparkPlus Technologies Full time

    **Overview**: We are actively seeking an Operations Associate to join our team, playing a crucial role in managing day-to-day operations across various SPARK+ products. This full-time position, based in our Goa office with occasional virtual work, requires a dynamic individual capable of overseeing operations related to booking and reservation system,...


  • goa, India Team Passion Studio Full time

    " Company Description Since the year 2015, boasts to be one of Goa's premier event planning and design company for MICE & SOCIAL with ‘Creativity & Excellence!'. AN ISO 9001:2015 CERTIFIED COMPANY, with 9+ years of running in the industry, we garner our experience and innovate, conceptualize and deliver to our clients not only a perfect event, but also an...


  • goa, India Team Passion Studio Full time

    "Company DescriptionSince the year 2015, boasts to be one of Goa's premier event planning and design company for MICE & SOCIAL with ‘Creativity & Excellence!'. AN ISO 9001:2015 CERTIFIED COMPANY, with 9+ years of running in the industry, we garner our experience and innovate, conceptualize and deliver to our clients not only a perfect event, but also an...

  • Front Office Associate

    5 months ago


    Goa, India Bloom Hotel Group Full time

    Hotel Front Desk Associate responsibilities: - Performing all check-in and check-out tasks - Managing online and phone reservations - Informing customers about payment methods and verifying their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and...


  • Goa, India Boot Camp Full time

    Key Responsibilities:Perform various office tasks, such as filing, data entry, and phone answering, to ensure a smooth operational environment.Communicate effectively with clients and vendors through phone calls, emails, and in-person interactions.Process transactions, issue checks, and update ledgers and budgets accurately and efficiently.Prepare and...

  • VIP Associate

    3 weeks ago


    Goa, India Big Daddy Casino Full time

    Job Title: VIP Associate - Luxury Guest Experience SpecialistJob Overview:At Big Daddy Casino, we are seeking a skilled and charismatic VIP Associate to join our team. As a Luxury Guest Experience Specialist, you will be responsible for providing exceptional service to our esteemed VIP guests, ensuring their every need is met and exceeded.Key...


  • Goa, Goa, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24185809 **Job Category**Housekeeping & Laundry **Location**Le Meridien Goa Calangute, Aguada Siolim Road, Calangute, Goa, Goa, India, 403516 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we...


  • Goa, India Boot Camp Full time

    At Boot Camp, we are looking for a skilled Administrative Support Professional to join our team. As an Administrative Support Professional, you will be responsible for performing a variety of administrative tasks, including filing, data entry, and processing transactions. You will also be handling communications with clients and vendors, and assisting with...


  • Goa, Goa, India Blurb Full time

    **Job Summary** Blurb is Goa's leading creative marketing agency specialising in hospitality brands. We are a small team based in Porvorim and are looking for someone with the right mix of skills to join our start-up and grow with us. Primary skills needed: Social media marketing - writing captions, selecting good pictures, using apps to create content...


  • Goa, India Dhara Consulting Group Full time

    Today - Secret - Unspecified - Unspecified - Marietta, GA** (ON-SITE/OFFICE)** - Job Number 668103BR **Description**:We are Lockheed Martin** The story of aviation has always been the story of people who have the perseverance to fail, to try again, and to one day succeed. Since Lockheed Martin's inception and continuing today, the passion to advance...

  • Sales Associate

    6 months ago


    Goa, India Fullwhite LLB Full time

    **Job description** We are seeking a dedicated and experienced Customer Relationship Manager to join our dynamic team. In this role, you will be responsible for nurturing and maintaining strong relationships with tour clients to ensure their satisfaction and loyalty. Your primary goal will be to enhance the overall customer experience, drive retention, and...


  • Goa, Goa, India Confederation of Indian Industry Full time

    Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...