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Sales Associate

4 weeks ago

Goa, India Fullwhite LLB Full time

**Job description**

We are seeking a dedicated and experienced Customer Relationship Manager to join our dynamic team. In this role, you will be responsible for nurturing and maintaining strong relationships with tour clients to ensure their satisfaction and loyalty. Your primary goal will be to enhance the overall customer experience, drive retention, and foster long-term relationships.

**Responsibilities**:

- Develop and execute strategies to build and maintain positive relationships with clients.
- Serve as the main point of contact for customer inquiries, concerns, or escalations.
- Product Knowledge n explain to the clients.
- Pleasing personality
- Collaborate with internal teams to address customer needs and resolve issues promptly.
- Analyze customer feedback to identify areas for improvement and implement necessary changes.
- Proactively reach out to clients to educate them on company products or services.
- Monitor customer satisfaction metrics and prepare reports for management.
- Stay updated on industry trends and best practices in customer relationship management.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent experience).
- Proven experience in customer service, account management, or a sale representative.
- Strong interpersonal and communication skills, with the ability to build trust and rapport with clients.
- Excellent problem-solving abilities and a customer-oriented mindset.
- Proficiency in MS Office Suite (Excel, Word, Outlook).
- Ability to work independently and collaboratively in a fast-paced environment.

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹21,721.86 - ₹36,154.67 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person