Customer Care Rep

5 months ago


Mumbai, India NCR Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Duties / Responsibility
- Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.
- Managing customer expectations and escalations.
- Fair knowledge of Helpdesk operation, Cash in transit, Insurance process
- Must be of aware of regulatory guidelines by authorities
- Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement
- Should be able to communicate with customer & internal stake holder.

Citifications’ & Skills
- Must have Bachelor’s / Master’s degree
- Must possess exceptional communications skills as he deals with people from the top management, clients, customers, and staff. He/she must be analytical, professional and organized.
- Should know how to work independently and as part of a team.
- They must have excellent mathematical skills.

Expected to work in different time zones & ability to identify opportunity and risk to communicate with top management and clients.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.


  • Customer Care Rep

    5 months ago


    Mumbai, Maharashtra, India NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Customer Care Rep LOCATION: Mumbai & KEY AREAS OF RESPONSIBILITY: -...

  • Customer Care Rep

    5 months ago


    Mumbai, India NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job title: - Customer care...

  • Customer Care Rep

    5 months ago


    Mumbai, India NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...


  • Mumbai, Maharashtra, India Fedex AMEA Full time

    Grade : 6 Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management;...


  • Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full time

    Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

  • Care Companion

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    Empowering IndependenceAt Bluebird Care, we're dedicated to providing exceptional care and support to our customers in the comfort of their own homes. As a Live-in Care Assistant, you'll play a vital role in helping our customers maintain their independence and live safely in their community.Key ResponsibilitiesAssist customers with personal care tasks, such...

  • Care Assistant

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    At Bluebird Care, we're committed to delivering exceptional home care services that make a genuine difference in the lives of our customers. As a Care Assistant, you'll play a vital role in providing compassionate and empathetic support to vulnerable adults in their own homes.Key Responsibilities:Providing personal care duties, including bathing, dressing,...

  • Care Assistant

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    We're committed to delivering exceptional care to our customers in the comfort of their own homes. As a Care Assistant with Bluebird Care, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Providing personal care duties, including assistance with daily living tasksAdministering medication, as prescribed by our customers'...

  • Care Worker

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    Providing Quality CareAt Bluebird Care, we pride ourselves on delivering exceptional home care services across the UK. Our commitment to keeping people in the comfort of their own home sets us apart from other providers.We understand that every customer is unique, and this is why we tailor our services to meet their individual needs. Our care assistants...

  • Customer Care Rep

    5 months ago


    Mumbai, India NCR Atleos Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **Responsibilities**: - Maintaining a...

  • Customer Care Rep

    5 months ago


    Mumbai, India NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Key Responsibilities: - Monitor ATM networks...

  • Customer Care Rep

    6 months ago


    Mumbai, India NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. NCR Grade Summary: At this level applies...

  • Care Assistant

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    About the Role:We are seeking a dedicated and compassionate Care Assistant to join our team at Bluebird Care. As a Care Assistant, you will play a vital role in providing high-quality care and support to our customers in their own homes.Key Responsibilities:Providing personal care duties, including bathing, dressing, and toiletingAdministering medication as...

  • Care Companion

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    Providing Quality CareAt Bluebird Care, we pride ourselves on delivering exceptional home care services across the UK. Our commitment to keeping people in the comfort of their own home sets us apart from other providers.We understand that every customer is unique, and this is why our Live-In Carers play an integral role in helping to keep them happy and...


  • Mumbai, India NetApp Full time

    **If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...

  • Home Care Specialist

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    Providing Person-Centred CareWe're committed to delivering exceptional care to our customers, allowing them to live independently in the comfort of their own homes. Our team takes care of everyday tasks, from personal care to complex needs, ensuring each customer receives tailored support.Your Role as a Care CompanionAs a Care Companion, you will live with...

  • Care Team Supervisor

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    Key ResponsibilitiesAs a Team Leader / Supervisor with Bluebird Care, you will be responsible for providing high-quality care and support to our customers in their own homes. Your key responsibilities will include:Conducting assessments with customers to understand their needs and preferencesCreating and implementing individualized care plans that respect...

  • Care Support Worker

    4 weeks ago


    Mumbai, Maharashtra, India Bluebird Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Bluebird Care. As a Care Assistant, you will play a vital role in delivering high-quality personal care to our customers, enabling them to live independently in their own homes.Key ResponsibilitiesDeliver personal care to customers in their own homes, including...


  • Mumbai, Maharashtra, India Bluebird Care Full time

    Job Opportunity: Live-In Care AssistantWe are seeking a compassionate and caring individual to join our team as a Live-In Care Assistant in the Staffordshire Moorlands area.About the RoleThis is a unique opportunity to provide high-quality care and companionship to our customers in the comfort of their own homes. As a Live-In Care Assistant, you will be...

  • Customer Care Rep

    6 months ago


    Mumbai, Maharashtra, India NCR Atleos Full time

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Grade 6 & 7 Title: Helpdesk Representative Reports to: Team Leader (Incident...