Customer Care Rep
2 weeks ago
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Grade 6 & 7
Title: Helpdesk Representative
Reports to: Team Leader (Incident Management)
Key Responsibilities:
- Monitor ATM networks for NCR's customers, through NCR in house Incident Management systems and tools.- Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem- Managing inbound volume of voice and mail request from MS customer and channel partners and assist in providing accurate and complete information.- Escalate customer problems both internally and externally, when required, according to defined escalation paths.- Consistent and effective follow up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents.- Requires rotation in work hours involving weekend, holiday or extended hours.
Basic Qualifications/Minimum Criteria- Graduate / High School Diploma (from any stream).- Minimum 1 year related experience. Preferably from the ATM industry (Banking/ATM MSP).- Basic PC/Microsoft Office skills and telephone skills.- Good Soft skills & Interpersonal skills (verbal & written) is a must.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
-
Customer Care Rep
4 weeks ago
Mumbai, Maharashtra, India NCR Atleos Full timeAbout NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Title: Customer Care Rep LOCATION: Mumbai & KEY AREAS OF RESPONSIBILITY: -...
-
Premier Customer Care Rep
2 weeks ago
Mumbai, Maharashtra, India Fedex AMEA Full timeGrade : 6 Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Basic Process Onboarding; Bookings; Case Management;...
-
Customer Care Rep
4 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Title: Customer care representative. Job...
-
Customer Care Rep
4 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job title: - Customer care...
-
Customer Care Rep
2 weeks ago
Mumbai, Maharashtra, India NCR Atleos Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Description - Operations Support Executive...
-
Customer Care Rep
4 weeks ago
Mumbai, India NCR Full timeAbout NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...
-
Premier Customer Care Rep
2 weeks ago
mumbai, India FedEx Full timeGrade : 6"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"Premier Customer Care; Premier Customer Support; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring...
-
Customer Care Rep
7 days ago
Mumbai, Maharashtra, India NCR Full timeAbout NCR VOYIXNCR VOYIX Corporation (NYSE:VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...
-
Chief Principal, Rep Office
7 days ago
Mumbai, Maharashtra, India The Bank of New York Mellon Corporation Full timeThe Chief Representative is responsible for positioning the brand and discussing in general terms the role of BNY Mellon in the financial services sector with Customers and prospective clients; managing BNY Mellon's relationship with local regulatory authorities and ensuring that all activities of the Representative Office are undertaken in accordance with...
-
Customer Care Rep
3 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **Responsibilities**: - Maintaining a...
-
Customer Care Rep
6 days ago
Mumbai, India NCR Atleos Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. **Responsibilities**: - Maintaining a...
-
Customer Care Rep
7 days ago
Mumbai, Maharashtra, India NCR Full timeAbout NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Responsibilities: Maintaining a positive,...
-
Customer Care Rep
1 day ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Key Responsibilities: - Monitor ATM networks...
-
Customer Care Rep
1 week ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Duties / Responsibility - Keeping check and...
-
Customer Care Rep
2 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Duties / Responsibility - Keeping check and...
-
Customer Care Rep
2 weeks ago
Mumbai, India NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. NCR Grade Summary: At this level applies...
-
Customer Care Executive
2 months ago
Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full timeRequire: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...
-
Customer Care
5 days ago
Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Customer Care: Automobile Job location: - Santacruz, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of relevant customer service experience. - Minimum experience: - 4-5 years of customer service experience, preferably in the automobile industry. Education: - Bachelor's...
-
Commercial Territory Rep
3 weeks ago
Mumbai, India NetApp Full time**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
-
Customer Care Associate
13 hours ago
Mumbai, Maharashtra, India Hempel Full timeCustomer Care Associate (On-Site) Role description, key responsibilities and - tasks: The Customer Care Associate is intended as an early-career-level operational position in Hempel’s Customer Care organization. The responsibilities and tasks of the Customer Care Associate includes, but are not limited to: Key responsibilities: - Managing customer...
